44.1% reported progress in their digital transformation through marketing.
This chart from Fujitsu Asia shows 44.1% of IT firms think marketing helped them in their digital transformation the most.
It was followed by operations and maintenance at 29.8%, workstyle at 25.5%, and specific functions at 22.4%.
Call centre transformation is the least likely to have delivered outcomes at 14.3% and most likely to be in the planning phase at 14.3%.
Marketing is the most likely to be in the testing phase at 8.8%, and operations and maintenance is the least likely to be in the planning phase at 6.4%.
Fujitsu Asia said, "The results indicate that digital transformation are advanced amongst organizations in Singapore."
"The great majority of these projects are in the process of being implemented or have delivered on their outcomes with relatively few in the testing and planning phase," it added.
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