Search

NEWS
RETAIL | Staff Reporter, Singapore
Published: 25 Sep 13
4318 views


Changi Airport launches tax and duty-free online shopping portal

Bargaing hunting begins at iShopChangi.com.

In a release, Changi Airport Group (CAG) announced that passengers of Changi Airport can now enjoy tax and duty-free shopping in the comfort of their homes, without having to rush and worry about missing their flight.

iShopChangi, Changi Airport’s new online shopping portal (www.iShopChangi.com), has been launched as an e-commerce platform offering a good range of popular duty-free products from Changi Airport’s retail stores.

CAG said iShopChangi provides travellers with the convenience of browsing leisurely and shopping to their hearts’ content with a simple click of the mouse, even before their luggage is packed.

Passengers can make their online purchases on the iShopChangi portal from as early as two weeks to 24 hours before their flight. The iShopChangi Collection Centres are located near the GST refund counters within the Departure Transit Malls of each terminal, and are open daily from 5am to midnight.

With 350 retail and services stores spanning more than 50,000sqm across its three terminals, Changi Airport is a shopping haven for passengers. The launch of iShopChangi increases the convenience of airport retail, which is an integral part of the travel journey for both departing and transiting passengers.

“Online shopping is now a way of life for many people and a key sales channel for retailers worldwide. As consumers’ lifestyles and shopping habits have evolved with the advent of technology, we are launching iShopChangi to offer our passengers another option to shop with us,” said Ms Ivy Wong, CAG’s Senior Vice President, Airside Concessions.

“With iShopChangi, we are integrating Changi Airport’s strong proposition of tax and dutyfree shopping with the advantages of online retail – offering our passengers greater convenience, comfort and value,” Ms Wong added.

CAG said iShopChangi is designed to address the needs of three groups of passengers – those who prefer to plan ahead; those who are time-strapped; and those who are unaware of what Changi has to offer. For Changi Airport’s retail partners, the platform presents an additional sales channel to reach out to customers and raise the visibility of their brands and products.

Featuring duty free items popular among Changi Airport’s passengers, iShopChangi offers about 1,800 items across five categories including Beauty, Wine and Spirits, Chocolates and Delicatessen, IT and Electronics as well as Timepieces. Apart from established international brands such as Estee Lauder, Nikon, Johnnie Walker, Oris and Godiva, the portal also features local signature brands such as Eu Yan Sang and Bee Cheng Hiang.

The purchase and collection procedure is designed to be simple and hassle-free: all passengers have to do is ‘click and pick’ – click to purchase their desired items via the portal, and pick them up at their departure terminal on their way to the flight gate. A centralised process allows customers to purchase items from multiple retailers across different terminals, and enjoy the convenience of collecting them at a single stop – the iShopChangi Collection Centre, which can be found in the Departure Transit Mall of each terminal.

Passengers can shop online with the same assurance and peace of mind as they do at Changi’s terminals. The 30-day money back guarantee offered by retailers at Changi Airport also applies to purchases made on iShopChangi. In addition, members of Changi Rewards, the airport’s loyalty programme, will earn rewards points for every dollar spent on iShopChangi, as well as enjoy exclusive members’ discounts and promotions.

Transactions made on iShopChangi are also eligible for participation in Changi Airport’s anchor retail promotion, the ‘Be a Changi Millionaire’ Draw, which offers the exciting prize purse of S$1 million in cash.

“iShopChangi is an extension of Changi Airport’s brand promise and our retail value propositions – transcending our brick and mortar stores into the online space. The portal allows passengers to browse through a product range, compare prices and purchase their desired items in advance, without having to worry about popular products being out of stock on their travel date,” said Ms Wong.



Sign up for our newsletter

 

Do you know more about this story? Contact us anonymously through this link.

Click here to learn about advertising, content sponsorship, events & rountables, custom media solutions, whitepaper writing, sales leads or eDM opportunities with us.

To get a media kit and information on advertising or sponsoring click here.

Tags: news, Changi Airport Group, iShopChangi.com, tax and duty-free online shopping, Changi Airport online shopping portal

CO-WRITTEN ARTICLES & SPONSOR CONTENT ››

The leading Philippine residential developer unveils its most upscale township yet.
125 views

Find out what it has impressively accomplished.
320 views

LATEST RETAIL JOBS »
PRINT ISSUE »

Subscribe Now
Trains, planes, automobiles and drones

159 views

As goes Hong Kong, so goes Singapore?

1402 views

Office property shows no signs of a slowdown

391 views

MOST READ EXCLUSIVES

Singapore’s 20 most influential 40 and under lawyers

Singapore’s 20 most influential 40 and under lawyers

Check out who made our cut.

by KRISANA GALLEZO
15 Aug 2014 | 165245 views
 

13 most exclusive credit cards in Singapore

13 most exclusive credit cards in Singapore

Some of which you’ve probably not heard of.

by KRISANA GALLEZO
27 Aug 2014 | 91132 views

11 craziest credit card purchases in Singapore

11 craziest credit card purchases in Singapore

Find out if each is worth the outlay.

by KRISANA GALLEZO
22 Sep 2014 | 38888 views
 

Singapore’s 7 hot new restaurants in September

Singapore’s 7 hot new restaurants in September

Have you checked out a very secretive cafe at 48 ¾ Niven Road?

by KRISANA GALLEZO
6 Oct 2014 | 21716 views

Singapore's 8 hot new restaurants in July

Singapore\'s 8 hot new restaurants in July

More Singapore openings from famous restaurants in Asia.

by KRISANA GALLEZO
4 Aug 2014 | 21235 views
 

20 most preferred hotels of Singapore travelers in Asia

20 most preferred hotels of Singapore travelers in Asia

Hotels in Thailand dominate the list.

by KRISANA GALLEZO
12 Aug 2014 | 20714 views

Singapore’s 8 hotels coming your way next year

Singapore’s 8 hotels coming your way next year

A total of 3,458 hotel rooms will soon be available.

by KRISANA GALLEZO
8 Sep 2014 | 19270 views
 

Singapore’s 8 hot new restaurants in August

Singapore’s 8 hot new restaurants in August

Get a taste of an aromatic broken rice dish without MSG.

by KRISANA GALLEZO
4 Sep 2014 | 11158 views

Have you been to The Providore Warehouse yet?

Have you been to The Providore Warehouse yet?

Check out some photos inside.

by KRISANA GALLEZO
1 Sep 2014 | 10236 views
 

Check out General Motors’ new HQ in Singapore

Check out General Motors’ new HQ in Singapore

A ‘hot desks’ rule is implemented in the new office.

by KRISANA GALLEZO
3 Oct 2014 | 9846 views

Awesome workplace at 501: How's having a meeting while cuddling a teddy bear?

Awesome workplace at 501: How\'s having a meeting while cuddling a teddy bear?

Also check artistically designed in-house locations for video shoots.

by KRISANA GALLEZO
6 Aug 2014 | 9749 views
 

Check out HSBC’s high-tech flagship branch at Orchard Road

Check out HSBC’s high-tech flagship branch at Orchard Road

It’s digital hub is a star attraction.

by KRISANA GALLEZO
23 Jul 2014 | 6589 views

Have spare time before boarding? Dine in at Old Chang Kee’s first Changi Airport outlet

Have spare time before boarding? Dine in at Old Chang Kee’s first Changi Airport outlet

The new outlet’s construction cost more than half a million dollars.

by KRISANA GALLEZO
11 Sep 2014 | 5353 views
 

5 craziest things you can't imagine founders would do to make their startup successful

5 craziest things you can\'t imagine founders would do to make their startup successful

Will you jump out of the plane flying at over 15K ft  just to catch a potential client?

by KRISANA GALLEZO
3 Sep 2014 | 5171 views

Three best buddies in their 30s set up 6 Prawns and a Beer

Three best buddies in their 30s set up 6 Prawns and a Beer

Here’s a new food hub at Bukit Timah to enjoy a well-loved seafood with beer.

by KRISANA GALLEZO
12 Aug 2014 | 4335 views
 

The wait is over: Japanese restaurant chain ON-YASAI finally hits Singapore

The wait is over: Japanese restaurant chain ON-YASAI finally hits Singapore

10 to 15 more outlets coming over the next 5 years.

by KRISANA GALLEZO
28 Aug 2014 | 4271 views

Get ready to work and play at Spotify’s regional office

Get ready to work and play at Spotify’s regional office

All the furniture except the bean bags were imported from Sweden.

by KRISANA GALLEZO
23 Sep 2014 | 4253 views
 

Opera Estate welcomes a little bar simply called ‘Slake’

Opera Estate welcomes a little bar simply called ‘Slake’

It wants to be your living/dining room outside of home.

by KRISANA GALLEZO
25 Sep 2014 | 3574 views

These NUS students boldly suggest removal of Malaysian Airlines' CEO to survive

These NUS students boldly suggest removal of Malaysian Airlines\' CEO to survive

That's just one part of the strategy.

by KRISANA GALLEZO
16 Sep 2014 | 2944 views
 

No boys allowed: Here’s a coworking space designed for women only

No boys allowed: Here’s a coworking space designed for women only

The office space can be transformed to a large event venue for social nights.

by KRISANA GALLEZO
14 Aug 2014 | 2923 views

Haji Lane welcomes a hippy motorcycle cafe

Haji Lane welcomes a hippy motorcycle cafe

It serves all-day brunches with motorcycle merchandise up for grabs.

by KRISANA GALLEZO
28 Jul 2014 | 2453 views
 

Will you take up the challenge to live on $5 a day and share the experience?

Will you take up the challenge to live on $5 a day and share the experience?

This campaign already generated over 8,000 followers on Facebook.

by KRISANA GALLEZO
23 Sep 2014 | 2445 views

Could this be the most intelligent phonebook app yet?

Could this be the most intelligent phonebook app yet?

It’s self-updating and removes duplicates for worry-free contacts storage.

by KRISANA GALLEZO
29 Sep 2014 | 2426 views
 

Worry about your loved ones’ whereabouts no more

Worry about your loved ones’ whereabouts no more

Folr introduces a real-time geo-location tracking mobile app that also details where they were.

by KRISANA GALLEZO
5 Sep 2014 | 2399 views

Have money but don’t know what to do? Call DrWealth

Have money but don’t know what to do? Call DrWealth

It creates Asia’s first online financial planning platform for the masses.

by KRISANA GALLEZO
12 Aug 2014 | 2366 views
 

Arete Culture opens first store in Lam Soon Building

Arete Culture opens first store in Lam Soon Building

It's a one-stop shop for your quirky interior decors.

by KRISANA GALLEZO
24 Sep 2014 | 2351 views

Orchard Gateway welcomes the second outlet of Outback Steakhouse

Orchard Gateway welcomes the second outlet of Outback Steakhouse

The store construction costs US$1.5million.

by KRISANA GALLEZO
21 Aug 2014 | 1841 views
 

Noël Caleb Concept Store opens September 29

Noël Caleb Concept Store opens September 29

It targets women wanting to wear designs not found anywhere in the world.

by KRISANA GALLEZO
10 Sep 2014 | 1712 views

Check out the colorful AkzoNobel House designed through Dulux and automotive paints

Check out the colorful AkzoNobel House designed through Dulux and automotive paints

Its color and vibrance is inspired by ‘architecturally interesting’ Arab Street.

by KRISANA GALLEZO
28 Aug 2014 | 1391 views
 

23-year-old designs aircraft seat on actual 3D scanning data of human body

23-year-old designs aircraft seat on actual 3D scanning data of human body

Economy class will never be the same again.

by KRISANA GALLEZO
28 Jul 2014 | 1123 views
close Don't Show Again

STAY INFORMED! Get our free weekly newsletter