With the Great Singapore Sale in full swing, and an e-commerce industry projected to reach SGD4.4 billion this year, retailers and e-tailers around town are battling it out to capture those shopping dollars.
As we all know, Singapore is the second biggest adopter of the Bring Your Own Device (BYOD) trend (90 percent of Singapore businesses have accepted this practice in the workplace), after South Korea (93 percent) and followed by China and Taiwan (88 percent), according to iPass, a global Wi-Fi services provider, in its 2013 Global Mobile Workforce Report.
As Singapore Prime Minister Lee Hsien Loong highlighted in his National Day Rally 2013 speech, “Education is a big concern for parents and students because it plays a big role in shaping one’s potential and opportunities in Singapore.”
There is no doubt the tiny island nation is short on natural resources in the 21st-century race for wealth, health and long-term security.
Deployments of unified communications (UC)solutions are on the rise in Singapore and the region, with the technology recognised as a major facilitator for faster decision making within businesses. According to Frost & Sullivan, the UC market in Asia-Pacific was valued at US$5 billion in 2012 and is predicted to grow to US$7 billion by 2016. So, what does the crystal ball say for the UC industry?
As one of the major commercial and communications hubs of the world, Singapore houses a number of contact centres catering to countless small and medium-sized businesses that find it difficult to employ full-time personnel to run their mission-critical customer-service operations.
The deployment of unified communications (UC) technology is on the rise in Singapore, with the majority of executives believing that UC leads to faster decision making within the business.
UC is transforming businesses across Singapore by consolidating and organising diverse communication systems onto a single platform.
It is enabling organisations to adopt new ways of working via integrating innovative processes to better collaborate and share digital content, both internally and externally – allowing staff to interact more effectively via email, voice mail, instant messaging and audio/video/web conferencing – all integrated into the phone system.