Travel Guard shifts Singapore underwriting to Zurich

Existing customers will keep their original policy terms whilst gaining access to expanded emergency assistance.

The Singaporean business of travel insurance brand Travel Guard has completed its underwriting transition to Zurich Insurance Group.

The transition follows Zurich’s $600m acquisition of AIG’s personal travel business, including Travel Guard, in December 2024, leading to the creation of Zurich Cover-More as Zurich’s global travel arm.

As part of the relaunch, a new Travel Guard Direct website has been introduced in Singapore to provide direct access to tailored coverage plans.

According to Zurich Cover-More’s Head of Asia, Jon Ford, the Singaporean travel market is characterised by frequent short-haul international travel and a high proportion of tech-savvy individuals under the age of 40.

Digital engagement remains high in the market, with 82 per cent of claims currently filed online.

The refreshed product offerings include up to S$2m in overseas medical coverage on the Supreme Plan option, alongside unlimited emergency evacuation on Enhanced and Supreme Plan options.

The policies also cover lost baggage, lost travel documents, trip interruption, early return, and travel supplier financial default.

Existing customers who purchased policies prior to the transition will retain their original policy conditions whilst gaining access to Zurich Cover-More’s expanded global network and 24-hour emergency assistance command centres.

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