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Singaporeans want more biometric payment cards —survey

Latest industry survey reveals 88% of Singaporeans prefer biometric cards.

Almost nine out of 10, or 88%, of Singaporeans prefer their next payment card to be biometric, according to a survey by fintech firm Zwipe.

The survey revealed that 70% of consumers said they are ready to switch to a new bank for a safer way to pay whilst 80% of respondents said they have concerns on the risk of infection when paying in-store and touching the POS machines.

According to Zwipe vice president of sales for Asia Pacific, Claus Hansen, the payments market in Singapore is considered mature and sophisticated with banks and fintechs offering highly digital services for retail, e-commerce and mobile financial services. 

“The more-traditional smart card segment is the area where Singaporean consumers are now expecting card issuers to step up. The Zwipe Pay platform, which includes a single silicon biometric system on the card, is a game-changer in the payments sector as it has dramatically reduced the unit costs and improved the biometric performance ensuring an excellent user experience,” Hansen said.

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