Media & Marketing

Only 2 in 10 are fully satisfied with customer service’s waiting time: report

Qualtrics research showed that 57% of consumers said their issues were fully resolved.

7 hours ago

Only 2 in 10 are fully satisfied with customer service’s waiting time: report

Qualtrics research showed that 57% of consumers said their issues were fully resolved.

7 hours ago

Tech startup Gaspack raises pre-seed funding

This could help digital creators for a more inclusive NFT environment.

Here are the top apps for mobile banking: data.ai

DBS Digibank ranked first amongst the digital banks.

Transportation app is most downloaded travel app in 2022

This was followed by apps offering integrated travel service.

Consumers average hours on mobile daily is 5.3 hours

Singapore is one of the mobile first markets.

Consumers demand brands to have more services on mobile apps: study

Four in 10 (40%) of consumers want to meet a real person.

Three ways retailers can serve ‘budgeteers’

A budgeteer is someone who is not willing to spend more than necessary.

Is lack of brand loyalty good for retailers during mega sales days?

It will develop new audiences and customers.

Non-registered SMS to be labelled ‘likely-scam:’ IMDA

Starting 31 January, the IMDA mandated the registry to SSIR.

Chart of the Day: Change in Singaporeans’ media consumption

Around 31% would visit websites and apps more in the next 12 months.

IMDA rolls out $5m virtual production innovation fund for the media industry

The agency will undertake a two-prong approach to building capabilities in virtual production.

Agility matters most to Singaporean CEOs

In SG, 93% believe agility makes leaders of today successful; globally, only 88% think so.

Brands usage of Instagram rose in Q3 22

Reels performs the best on Instagram.

Social media is the most effective channel to communicate with customers: marketers

More than 9 in 10 marketers claimed to have success with online channels.

What are the top BNPL, rewards apps in the age of changing consumer habits?

Atome and KrisPay are amongst the top convenient shopping apps.

Chart of the day: Services category grabs most interactions amongst Instagram brands

Home and Living category has the least shares.

How can brick-and-mortar stores be less boring? Here’s what experts say

Physical stores must revamp customers’ experiences by pushing “phygital” strategies.