Retail

Businesses that prioritise CX recover faster from pandemic
3 Dec 20
More than half of businesses consider improving CX a top priority.
About 42% Singaporeans 'watch' every dollar they spend: Qualtrics
2 Dec 20
Meanwhile, 56% of Singaporeans bought cheaper brands amidst the pandemic on purpose.
Singaporean men spent more than women during Black Friday: survey
24 Nov 20
Almost half or 49% of Singaporeans are planning to spend more on Black Week.
CapitaLand launches new business framework ‘TN20'
20 Nov 20
TN20 aims to provide growth and progress in a post-COVID economy.
Alibaba generates $101.46b GMV in the 11.11 Global Shopping Festival 2020
17 Nov 20
Its digital infrastructure handled 583,000 orders per second during peak activity.
A blend of empathy and tech will future-proof customer support
16 Nov 20
By Vinod Chandramouli, Head ASEAN Business, Freshworks.
Digital is key for SMBs to thrive this holiday season: study
12 Nov 20
Three in five consumers in Singapore plan to do most of their shopping online.
Daily Briefing: Scorpio Electric raises $8.5m; Communications roadmap key to successful startup fundraising
11 Nov 20
And plastic bag charge at select FairPrice outlets extended for another year.
Consumers' preference for e-commerce here to stay: survey
10 Nov 20
47% of respondents said that they visit retailers less.
IKEA's Singapore stores and site closed for system upgrade
10 Nov 20
It has opened back as of 5PM, 10 November.
$6.8m Digital Resilience Bonus bolsters food services and retail industry
10 Nov 20
The DRB payouts are used to support the digitalisation of SMEs.
Retail, F&B sales down 10.8% in September
6 Nov 20
Both sales extended drop since August.
Economy to gain $1b boost from festive sales season: survey
5 Nov 20
One in 10 Singaporeans are looking to book a travel bargain during this season.
SPH unit's Health Fiesta launches e-shop on 12 November
5 Nov 20
The e-shop will offer weekly giveaways and exclusive deals.
Taobao, Tmall launch 11.11 Global Shopping Festival
4 Nov 20
Free shipping, discounts, and more are available from 3 to 11 November.
UOB, Shopee sign MOU to offer exclusive perks to customers
3 Nov 20
UOB One credit and debit card users can enjoy cash rebates of up to 10%.
Sheng Siong net profits jump 54% to $31.8m in Q3
30 Oct 20
Demand may be hit in coming quarters as government eases COVID-19 measures.
What can Singaporean retailers do to beat the post-pandemic blues?
29 Oct 20
Analysts are bearish about the sector for the rest of 2020 due to weak tourism.
Capitaland, Shopee form alliance to push digitalisation in retailers
26 Oct 20
They alliance kicked off with the CapitaLand x Shopee 11.11 campaign.
Retail rents tipped to fall up to 15% in 2020
22 Oct 20
Rental gap between suburban malls and in Orchard will continue to narrow.
Singaporeans quick to adapt to changes in retail: Adyen
20 Oct 20
They utilise online retail channels at a rate higher than average.
Daily Briefing: 7-Eleven suspends EZ-Link, top-up services; Healthtech startup X-Zell secures $5.44m in Seed+ round
16 Oct 20
And ABC Bargain Centre, ABC Express, Valu$ to stop using misleading ads.
Average Singaporean needs 8 days to afford iPhone 12 Pro: survey
16 Oct 20
They would also have to avoid eating for 8 days.
Retail sales index down 9% as circuit breaker halts tourism
16 Oct 20
As muted tourism continues, retailers in Singapore are looking to see improvement.
Retail, F&B sales decline in August: SingStat
6 Oct 20
While retail sales improved since July, F&B services sales declined further.
Rising domestic demand to buoy full-year retail sales
6 Sep 20
Numbers are still down from a year earlier, but at a slower pace than in June.
ShopBack to roll out 3 new in-app features
31 Aug 20
Customers can enjoy these features during the company's ShopFest promotion.
UNIQLO launches mask brand in Singapore
25 Aug 20
It employs a triple-layer structure, and is machine washable.
Changi Airport launches deals on online shopping platform
25 Aug 20
Flash vouchers of up to $118 can be redeemed every Monday.
Apple to open a water-perched store on Marina Bay
24 Aug 20
This will be the third Apple store in Singapore and the first-of-its-kind in the world.
Household spending growth weakens as consumers focus on essentials
12 Aug 20
Purchases are concentrated on food and health products.
Weaker sales haunt Singapore's retail sector in coming months
6 Aug 20
Tourist arrivals are unlikely to grow in the coming months.
SPH launches e-commerce platform “Shop For Good”
5 Aug 20
It offers discount vouchers and promo codes from some of the biggest retailers.
Retail sales down 27.8% in June
5 Aug 20
Department stores saw the largest drop in sales.
Decline of Singapore's famed shopping strip shows city's pain
3 Aug 20
Orchard Road’s malaise is a microcosm of the city-state’s pain.
Sheng Siong's profits soared 98% to $74.82m in H1
30 Jul 20
The company saw elevated consumer demand in Q2.
Dairy Farm's profit dropped 35% to $158m in H1
30 Jul 20
Its health and beauty business suffered partly from lack of tourists in Hong Kong.
Chart of the Day: Retail sales index fell 6.2% in Q1
29 Jul 20
Total retail sales declined by 33.4% YoY in April.
Retail space prices shrink 1.5% in Q2
24 Jul 20
The island-wide vacancy rate rose to 9.6% during the second quarter.
Office space prices drop 4.3% in Q2
24 Jul 20
The island-wide vacancy rate has increased to 12.1% during the same period.

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