Vinculum helped automate Riverwood's near-manual operations and warehouse processes.
Vinculum’s flagship product Vin eRetail is a cloud-based order and warehouse management software. Vinculum also works on product enrichment and automated listing with their PIM (Product Information Management) solution. It allows brands and retailers to maintain data consistency across channels and automatically list their products on marketplaces in over 30 countries. This provides Vinculum's clients an efficient way to scale domestically and internationally. A great example would be Vinculum's work with Riverwood Integrated Logistics Solutions where it had to address near-manual operations and automate Riverwood’s warehouse processes.
To do this, it implemented Vin eRetail for order management and warehouse management and configured Riverwood’s systems to allow B2B and B2C eCommerce order fulfillment. This approach worked wonders: Riverwood’s productivity improved thanks to better inventory control and improved turnaround time in servicing orders. Riverwood also enjoyed better control over operations, as the integrated sales channels and last-mile delivery allowed end-to-end visibility of the supply chain. “We appreciate Vinculum’s proactive approach and ability to suggest improvements to a prospective solution on both software and business levels,” adds Syafiq Yussof, CEO of Riverwood. “With Vinculum, we can not only scale easily but grow our business quickly!”
Venkat Nott, CEO & Founder of the Vinculum Group, says the company's automated listing of product catalogs helps companies to "create content once" and publish it across sales channels globally. "The listing tool automatically resizes pictures, changes resolutions and retrieves templates for each marketplace and push them directly to the marketplace. This facility addresses the time consuming and an often difficult challenge of making a product catalog available on different marketplaces and provides a serious ‘time to market’ advantage,” says Mr. Nott. For this, Vinculum won the Software Solutions Case Study of the Year at the SBR Business Case Studies Awards 2018.
Another deterrent to selling in multiple countries is to address the Marketplaces’ stringent SLAs for time bound deliveries, which requires a model for local deliveries. Today’s customers also like to track their orders all the way until they receive their goods. This makes it imperative for brands to either have their own operations or have local third-party logistics providers (3PLs) as partners for last mile delivery that can be tracked. Vinculum has created a network of brand distribution companies, logistics solutions providers and sales channels, which allows brands to work out multiple business models and do cross-border sales. Vin eRetail is the software of choice for leading logistics providers such as DTDC India, LBC Philippines, Lion Parcel Indonesia etc and Brand Distributors like On Point in Vietnam, Vente Retail, NDSL etc.
Using Vinculum’s software, third-party logistics companies can easily fulfill orders from marketplaces, process multi-channel orders from brands and, retailers without making any major change to their existing systems. “We enable 3PLs to fulfill orders from marketplaces, brands and retailers ” explains Mr Nott. Vinculum's WMS system also helps automate the warehouses for brands, retailers, and 3PLs.“Our key differentiator is the ability to fulfill both B2B and B2C orders. Leading 3PLs across the globe have experienced enhanced productivity, inventory management efficiency and order fulfillment accuracy after using Vin eRetail WMS,” says Mr Nott.
To know more about Vinculum group, visit www.vinculumgroup.com.
The Business Case Studies Awards was held on June 21, 2018 at The Sheraton Towers, Singapore.
Read the full case study here.
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