Lembaga Tabung Haji (TH) wins Malaysia Technology Excellence Award for Online Service Category

THiJARI online platform provides innovative financial and Hajj management services to Malaysian Muslims.  

For a 58-year old organisation with nearly nine (9) million depositors, 123 branches, more than 10,000 touch points and over 2,000 employees nationwide, Lembaga Tabung Haji (TH) understands what it takes to make customers continuously satisfied - excellence in service delivery.

Part of this excellence is channelled into providing innovative financial and Hajj management, an ongoing process carried throughout the year that begins from the moment prospective hajj pilgrims make their first savings, until their return to Malaysia after completing their hajj in the Holy Land. 

Before TH was established, there was no Islamic financial institution that provided integrated services to Malaysian pilgrims to save for Hajj expenses. Even though several banks were already operating, Muslims were hesitant to use conventional banking for their Hajj savings because they wanted to ensure that they were free from riba (usury), thus attaining Mabrur Hajj (which comprises sincerity, wholesome provision and excellent performance).

TH rose to the challenge of attracting more Muslims to use its shariah based savings facility where they can save from an early age and rest assured that their savings for hajj were always ‘halal’ (or lawful) and safe.  

To make it even easier and more convenient for pilgrims, TH has established THiJARI online services which is proven to be the best and most convenient option for depositors to transact, as its user is growing significantly on a daily basis. Available in Web, iOS and Android, THiJARI user base has reached 820,000 in just slightly over a year attracting at least 50,000 transactions daily. With a strong emphasis on security and user-friendliness, THiJARI’s user base is growing rapidly with a rate between 2,000 to 3,000 users daily.

The success of THiJARI shows TH’s commitment to provide innovative financial and Hajj management services to its customers for them to access any time and from anywhere. To add icing on top, all the services offered in THiJARI are free from any fees or charges.  

THiJARI has been redesigned with sleeker layout, user-friendly navigation and enhanced security to provide the best service to its depositors. Its most current features include Virtual Account Opening, Account Overview, Additional Savings through Fund Transfer via FPX and JomPAY, View of Nomination/Hibah Amanah Registration, Kelab TaHa Membership and Hajj Services including Hajj Registration, Hajj Offer, Hajj Appeal and Hajj Flight Schedule. 

By incorporating its strong principles with business savvy and technology, TH continuous efforts have garnered THiJARI the Malaysia Technology Excellence Award in the Online Service - Financial Services category.

Join Singapore Business Review community
Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you dight and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

Meanwhile, a record 583 non-landed homes sold for more than $2m each in the first nine months of the year.
The merger will create a flagship pan-Asia logistics and high-tech S-REIT.
It is followed closely by the identification app SingPass.
The index tracks REITs in the APAC region with higher dividend yields and positive environmental attributes.
Both companies will create training programs to support digital entrepreneurship and digital upskilling for Grab partners.
The deal is focused on M1’s network assets. 
This is a part of the Lion City's bid to become a global maritime knowledge and innovation hub.
Risks, however, are present with the financial troubles faced by the real estate sector in China. 
This comes as more Singaporeans turn to gaming in the midst of the pandemic. 
Retail sector has experienced the “most disruptions” with the changing restrictions.
The company was commended for being a global and regional sector leader in five categories.
The CEO designate said he aims to drive development in the company’s business units.   Gary Ho,  who played an instrumental role in the Initial Public Offering (IPO) of Nanofilm Technologies International Limited, has been appointed Chief Executive Officer of the company.
Analysts said strong leasing activity in Q3 played a factor.
Islandwide prime retail rents saw a dip by 0.6% q-o-q. 
Jardine Cycle & Carriage, Keppel Corporation and Frasers Logistics & Commercial showed the most growth.