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CO-WRITTEN / PARTNER | Staff Reporter, Singapore
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Crown Equipment (Singapore) Pte. Ltd. bags SBR International Business Awards for Logistics Equipment

Crown's InfoLink technology helped XPO Logistics meet customer demands.

Crown Equipment (Singapore) Pte. Ltd. thinks beyond the lift truck to help customers collect, measure, benchmark, analyse and act on data about their lift trucks, operators, service, applications and fleets. From day-to-day decisions to the big-picture view, the Crown Insite Productivity Suite enables managers to identify issues, set goals and measure success. It consists of the InfoLink Fleet and Operator Management System along with FleetSTATS Fleet Maintenance Management System and supports better decision-making and improved bottom line results through a disciplined approach to capturing and presenting data for action-oriented results. Crown bagged the Singapore Business Review International Business Award for Logistics Equipment for its InfoLink technology.

Crown's InfoLink is a wireless operator and fleet management solution that puts the power of accurate, on-demand business metrics at your fingertips. Crown brings the benefits of technology to material handling by connecting forklift trucks, operators and facilities and collecting accurate, real-time information for better decision-making. InfoLink enables the monitoring and management of operator factors that have the greatest effect on the bottom line. These includes compliance, impacts, and productivity. InfoLink also tracks data across the entire forklift fleet to provide insight on fleet utilisation, energy consumption, and service scheduling.

InfoLink’s user-friendly interface provides helpful tools for managers, supervisors, safety managers, and operators to make them better decision makers. The interface gives real-time alerts, intuitive dashboards, and detailed reports, providing suers on-demand performance data. It enables users to explore and analyse issues quickly and set benchmarks via interactive dashboard tools. Because of these, InfoLink guarantees better results. Accurate, robust data supports decisions that can help an organisation achieve improved safety and compliance, higher productivity, lower costs, and optimised operations.

Aside from these, InfoLInk is easy to use. Lift truck-based sensors, secure wireless data transmission, and a cloud-based management portal provide maximum benefits with minimal equipment installation and expense. InfoLink modules can even be installed on an entire forklift fleet; electric and gas forklifts, non-Crown lift trucks, and other vehicles. InfoLink is available as a secure, scalable web-based solution, so its full functionality is available whenever and wherever a user needs it.

One of the world’s largest and fastest growing logistics companies, XPO Logistics, is providing third-party logistics services in Thailand. The clients serviced at their busy Bangkok and Rayong warehouses include many major international brands. The Thailand branches, part of a network of 1,440 XPO locations around the world, require equipment including reach trucks, counterbalance forklifts and power pallet trucks for their daily operations.

XPO have a number of high profile customers with exacting requirements for storage and despatch turn around. The company requires efficient, reliable and productive material handling equipment capable of synergising with XPO staff and systems in order to meet and exceed the needs of its customers. XPO applied Crown's InfoLink technology to meet its customers' demands.

The SBR International Business Awards was held on May 17, 2018 at the Conrad Centennial Singapore.

This year's nominations were judged by a panel consisting of Ng Jiak See, executive director and head of corporate finance advisory at Deloitte Singapore & Southeast Asia; Choo Eng Chuan, ASEAN markets leader and partner, international and corporate tax services at Ernst & Young Solutions LLP; Toh Kim Teck, assurance partner at Foo Kon Tan LLP; and Henry Tan, managing director at NEXIA TS.

If you would like to join the 2019 awards and be awarded as one of the most outstanding international companies in Singapore, please email eleonor@charltonmediamail.com.

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