Contributors

Mandeep Grover

Mandeep Grover is the Regional Marketing Director for Johnson & Johnson APAC and columnists for ClickZ.asia.

Maneesh Sah

Maneesh is a regional marketing director for a global professional services company and also the Asia Pacific advisory board member in Chief Marketing Officer (CMO) Council. He has lived in Singapore for over 10 years, has travelled extensively across Asia, the Pacific, and the Middle East, and contributed to the success of many diverse teams in the B2B space. In 2011, he received Brand Leadership Award for Excellence in Branding & Marketing conferred by CMO Asia.

Manikandan Thangaraj

Manikandan Thangaraj is Vice President at ManageEngine, the enterprise IT division of Zoho Corp, and has been with the company for over 20 years.

During Zoho’s journey from being a bootstrapped startup to becoming an enterprise software company, Manikandan has been instrumental in building solutions for some of the industry's most complex challenges like cybersecurity, identity and access management, cloud, and the Microsoft ecosystem.

Currently, he spearheads a dynamic team of passionate engineers, marketing experts, solutions consultants, and product managers—all IT enthusiasts at heart, committed to changing the status quo of major business challenges with an intuitive and solution-centric approach.

Manish Shah

Manish Shah is the Vice President for Southeast Asia Customer Engagement Solutions at Verint Systems. He is a highly regarded and respected senior business leader in the Asia Pacific region with more than 30 years of business technology, customer engagement, and management experience.

Since joining Verint 18 years ago as the first employee in the APAC region, Manish has been instrumental in expanding Verint’s multi-fold growth by winning enterprise customers in Telco, BFSI and BPO verticals in ASEAN and South Asian countries. Under his leadership, Verint Southeast Asia has established itself as an absolute leader in the region’s Customer Engagement Optimisation and now has more than 70 staff across the region.

Manish is passionate about digital transformation, analytics, and automation and is often invited to speak on BPO, Shared Services, Customer Experience and Customer Engagement. His expertise and insights is sought after by clients, IT and technology professionals, the media and other industry influencers.

Mao Gen Foo

With 20 years of experience in the IT industry, Mao Gen Foo has worked with many clients across industries in Asia to help solve business challenges leveraging IT solutions.

Mao Gen is currently the Head of Southeast Asia for Qualtrics, who is the leader in experience management software, allowing organisations to measure, prioritise, and optimise the experiences organisations provide across the four foundations of business: customer, product, employee and brand experiences. Mao Gen is based in Singapore, which is the Qualtrics head quarters for the Southeast Asia region. Mao Gen's responsibility is to establish and grow Qualtrics across this region.  

Marc Anley and Kalyani Vasan

Marc Anley

Marc Anley is Deloitte Southeast Asia’s Forensic Leader. He specialises in the Financial Services Industry and advises clients on risk and regulatory matters. He has worked extensively on financial crime related projects, including large anti-money laundering and financial crime reviews. Marc was recently involved in the campaign between Deloitte Southeast Asia and South Africa to combat financial crime in wildlife trafficking.

Kalyani Vasan

Kalyani Vasan is the Financial Crime Compliance Leader for Deloitte Southeast Asia. She specialises in providing financial crime compliance advice and support to banks, payment service providers, digital banks, and virtual asset service providers in the Southeast Asian region. Kalyani has extensive experience designing and implementing enterprise-wide and product risk assessment frameworks, drafting and implementing financial crime compliance policies and procedures, as well as process mapping and re-engineering in financial institutions.

Marc Bown

Marc is the SpiderLabs Managing Consultant for Trustwave in the Asia-Pacific region. Trustwave’s SpiderLabs team is responsible for the delivery of Penetration Testing, Application Security and Incident Response Services.

Marc Leong

Marc Leong is the Head of SME Banking at Maybank Singapore where he is responsible for retail SME lending business, including products, promotions and partnerships. Marc Leong is a career banker, having spent the last 20 years in various business segments and disciplines. Prior to his current role in SME Banking, Marc was involved in branch management, wealth and consumer finance product sales, deposit acquisition, account management, commercial banking, cash management etc. He has a business degree with National University of Singapore and an MBA from University of Manchester.

Marcus Ho

Marcus Ho is a Social Media Strategist who specialises in revenue-driven campaigns on social media for businesses. Before founding SocialMetric, he was the founder of Techzone.SG. Marcus is also the author of the book Social Payoff.

Marcus Lee

Marcus Lee si an Assistant Professor and Academic Director at Singapore Management University