Enterprise Singapore pledges to help firms as circuit breaker eases

Its hotline was deluged with thousands of enquiries from 3 April to 15 June.

Pandemic-hit businesses flooded Enterprise Singapore with enquiries as the latter continues topromise to aid firms in adjusting to the new normal, according to an announcement.

From 3 April to 15 June, Enterprise Singapore answered more than 100,000 phone calls and 45,000 emails from businesses hit by safe distancing measures. The information hotline gave guidelines to navigate compliance requirements especially for micro and small enterprises.

The hotline also stood as a feedback channel for government agencies to rectify challenges shared by different sectors. During the circuit breaker period, close to 800 volunteers from 48 agencies were manning the hotlines, and it was open until midnight on days when significant notices were made.

The hotline will continue to assist business in adjusting to the three-phased approach after the circuit breaker.

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