Singapore's mid-market leadership problem nobody is talking about
By Jimmy BurroughesImpact is not seniority or tenure. It is proximity to the outcomes that matter most.
Singapore's mid-market leadership community is under real pressure right now. Not from a lack of ambition. Not from a lack of capital. From a leadership pipeline that was simply never built to handle the speed at which things are advancing.
Most organisations know this, but few are doing anything useful about it.
The leaders stuck in what we term the messy middle are the ones managing teams, driving execution, and translating strategy into daily decisions. They are also largely underprepared. Not because they are not capable. Because they were promoted, handed a bigger team and a target, and expected to work it out. We have seen this play across the Asia-Pacific region; in manufacturing businesses, financial services firms, logistics companies, tech scale-ups.
The title changes, but the support does not arrive.
What gets overlooked is the understanding that the skills that made someone a great individual contributor are very different from the skills required to lead people through uncertainty. Delivering results yourself is one thing. Creating the conditions for others to deliver results while managing upward, navigating ambiguity, and keeping a team together as the environment shifts and priorities are constantly changing is something else entirely. Nobody is born knowing how to do that. It has to be learned - or trained. And right now, most people are learning it the hard way, on the job, at the expense of their teams.
The Volatility, Uncertainty, Complexity, and Ambiguity (VUCA) conversation has been around long enough that it risks becoming background noise. But the compounding effect of volatility, uncertainty, complexity and ambiguity arriving simultaneously is genuinely different from what most mid-market leaders were trained for. Decisions that used to have a clear process now require judgement. Teams that used to be stable are dealing with constant change. The feedback loop has shortened considerably, and the leader who is struggling does not have six months to find their feet.
The consequences land fast, team friction builds quietly, and then suddenly, good people start looking elsewhere. Decisions slow down, execution suffers, and by the time the damage shows up in the numbers the organisational leadership pays attention to, it has already been going on for months.
So what actually works?
From our work, we can categorically say not blanket development programmes. Sending everyone through the same two-day workshop and hoping something sticks is proven to be a waste of money and resources. The organisations we have seen navigate difficult periods well make deliberate choices about where development investment goes. They do not spread it evenly. They concentrate it. Think of it as backing winning horses versus giving out participation awards to all.
The two questions worth asking to help determine where to invest are simple. Which leaders will have the greatest impact on business outcomes in the next three to six months if we invest in them? And which of those leaders are genuinely coachable right now?
Impact is not seniority or tenure. It is proximity to the outcomes that matter most in the next two quarters. The leader running the team responsible for your biggest client relationship. The manager who is holding together the function that everything else depends on. The person three levels below the executive team, who everyone goes to when something needs to actually get done. Those are the people worth investing in right now. Not because the others do not matter, but because when you are in a constrained environment, sequencing and focus matter.
Put the resource where the return is highest and most immediate.
Coachability is the other filter, and it is the one most organisations get wrong. Often, development is offered to those who show enthusiasm or nod along in a session and say the right things in a debrief. They are "helpful passengers.” Most people say they want to improve, but genuine coachability is whether someone can receive honest feedback about a real gap, sit with the discomfort of recognising it, and actually change how they behave as a result.
Consistently, over time, under pressure.
That is rarer than it sounds. Some people have it, and some people think they have it but shut down the moment feedback gets specific or hard-hitting. Some people are coachable in low-stakes environments and completely unreachable when the pressure is on. The only way to know is to test it early, with something real, and watch what happens.
Investing heavily in someone who is not ready to be coached is not development. It is an expensive way to feel like you are doing something. The time, budget, and the effort of whoever is doing the coaching are all targeted on someone who will not move. Meanwhile, the person next to them, who is ready, gets nothing.
When you apply both filters together, you end up with a smaller group than most learning and development (L&D) plans account for. That is fine. That smaller group is where the real return is. Intensive, practical, applied support that connects directly to what those leaders are actually dealing with. Not concepts in a classroom. Real problems that real teams are dealing with whilst under real pressure.
There is a harder conversation sitting underneath all of this. What do you do with the leaders who are not coachable and not in high-impact roles? Carrying them is expensive in ways that rarely show up cleanly in a budget. It demoralises the people around them. It tells your best performers something about what the organisation actually values. The honest answer is that being clear about fit early, even when it is uncomfortable, is almost always better than managing around the problem until it becomes a crisis.
None of this is complicated. It is just not easy.
The organisations in Singapore that will come out of the next 12 months in a stronger position are not necessarily the ones with the biggest development budgets. They are the ones who got clear on which leaders matter most right now, invested in the ones who were ready to grow, and stopped pretending that everyone is equally ready at the same time.
That kind of clarity is harder to achieve than it sounds. But it is the work. And in a market moving this fast, it is the work that actually compounds.