, Singapore
316 views
Photo by Tima Miroshnichenko on Pexels

Vouch raises $3.3m in new funding round

The startup has also announced the expansion of its product suite.

AI-powered hotel solutions startup Vouch has announced that it recently closed a $3.3m (US$2.5m) funding round.

Vouch has also announced the expansion of its product suite with innovative AI-powered features to boost operational efficiency and drive revenue growth for hotels.


 
The expansion enables Vouch’s guest experience platform to launch a new one-click setup, reducing platform development time from weeks to hours as AI streamlines the process by auto-populating content and eliminating the need for manual configuration.

Another enhancement is the guest experience platform’s multi-language AI support, which eliminates language barriers by accurately translating service requests and responses in real time. 

Guests can now submit requests, such as dietary preferences or room requirements, in any language, whilst hotel staff respond seamlessly on their own.

In addition to streamlining operations, Vouch’s AI upselling tool helps hoteliers maximise revenue potential by taking the guesswork out of upselling. 

By analysing guest behaviour, Vouch AI anticipates what guests want and recommends high-performing room service pairings, upgrades, and add-ons. It even optimises item names and descriptions to boost conversions.

Beyond guest interactions, Vouch has also integrated AI into its backend task management system, enabling hotels to automate routine tasks and streamline workflows for efficiency.

Moreover, from automating housekeeping tasks to managing maintenance requests, hotels can now enhance operational efficiency, freeing up staff to focus on delivering guest experiences.

Founded in 2016, Vouch helps hotels streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end operations system.

(US$1 = $1.30)

Join Singapore Business Review community
A NOTE FROM SINGAPORE BUSINESS REVIEW

If you've been wondering whether SBR could work for your company — yes, probably.

A lot of the companies we partner with started as readers. They'd been following our coverage for a while, saw their own customers and competitors in it, and eventually asked the obvious question: could we do something with you? The answer is usually yes. The shape of it depends on what you're trying to do.


The options are broader than most people assume — thought leadership articles, sponsored content, industry summits across Southeast Asia, regional awards programmes, podcasts, and media placements in print and digital. Some partners use one channel; most use a mix. We figure out the right combination by starting with your brief, not with our rate card.


So if the question has been on your mind, here's the easy way to ask it.

We'll tell you honestly whether we can help, and how. It's a better use of everyone's time.