Eight in 10 SG firms improve MTTR since adopting observability

However, only 10% achieved full-stack observability adoption rates.

Eight in 10 Singaporean companies said their Mean Time to Resolve (MTTR) improved since adopting observability, which was more than in other countries, according to a New Relic report.

The report said the median outage cost for high-business-impact outages in ASEAN was $3.3m (US$2.5m) per hour, 32% higher than the median $2.5m (US$1.9m) from respondents across the Americas, Asia Pacific, and Europe.

Whilst observability adoption is growing, tool consolidation is still an issue. Respondents from Singapore logged the highest percentage (30%) of learning with just one observability platform.

In terms of return on investment (ROI), the city-state recorded 258% ROI.

However, only 10% achieved full-stack observability adoption rates and just 20% deployed 10 or more capabilities.

($1=US$0.78)

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