These measures are part of the company’s new #SIAcares initiative.
Singapore Airlines (SIA) has launched a range of health and safety initiatives and enhanced measures that will be rolled out in the coming weeks, according to an announcement.
These are part of the company’s new #SIAcares initiative, which includes projects that will be rolled out in the coming weeks.
Starting 8 June, all airlines in the SIA Group will provide their customers with a Care Kit that includes a surgical mask, anti-bacterial hand wipes and a hand sanitiser. Information on the health and safety measures during the pre-flight stage, at the airport, on board the aircraft, and upon arrival will be available in a new e-brochure and will be sent to all customers before their flights.
Meanwhile, SIA is requiring their staff to wear masks all the time and gloves when necessary. Cleaning procedures have also been enhanced at all premises, including lounges and aircraft. Common surfaces are wiped down with a disinfectant, whilst cabin interior products are washed and replaced after every flight. The air is also refreshed every two to three minutes.
The carrier is also looking at a trial of an ultra-violet (UVC) light cleaning procedure on the ground for its lavatories before every flight.
Further, SIA’s e-Library has replaced newspapers, magazines, and seatback literature and is available via the SingaporeAir mobile app. The airline also offers the world’s first companion app to control KrisWorld, SIA’s in-flight entertainment (IFE) system, via mobile devices.
In addition, snack bags will be provided to customers instead of meals services for flights within South East Asia and Mainland China. For long-haul flights, a single tray service will be placed in first class and business class instead of a table layout service.
SIA is planning to introduce digital food ordering services in the lounges and an in-flight e-menu in the coming months. The company is also working on a Print-n-Go solution, which would allow customers to print their boarding passes and baggage tags at airport self-service kiosks via the SingaporeAir Mobile App or a QR code.
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