Standard Chartered bancassurance head hailed at SBR Management Excellence Awards 2024

He has empowered the bank’s bancassurance team to evolve and innovate through the various market disruptions whilst ensuring they remain agile and effective.

Standard Chartered’s Global Head of Bancassurance, Gautam Duggal, was recognised as the Executive of the Year - Insurance, at the prestigious SBR Management Excellence Awards 2024 for his success in promoting innovation and driving growth across the bank’s bancassurance business.

With a strong focus on creating and fostering long lasting partnerships, he has played a pivotal role in the bancassurance business by forging the bank’s best collaborations with leading insurance providers and digital platforms, enabling the distribution of cutting-edge insurance products. These partnerships have not only expanded product reach, but have also ensured that the products are tailored to meet evolving customer needs in a rapidly changing market.

Duggal’s bold approach has demonstrated his commitment to innovation, making informed, calculated decisions that has pushed the bancassurance business team to relentlessly explore new markets, technologies, and business models.

His willingness to step outside conventional boundaries, whilst managing potential downsides, has allowed Standard Chartered to stay ahead of industry shifts and show steady and sustainable growth underpinned by strong growth levers.

Whilst championing healthy investments in innovative digital tools and platforms, Duggal has also been instrumental in enhancing employee and client engagement via various touchpoints.

His ability to pivot the revenue stream by diversifying distribution channels and tapping into new, tech-enabled platforms that broaden the reach of insurer product propositions, has not only captured new market segments, but also has boosted the business’s overall profitability.

Under his leadership, the bancassurance team is empowered to deliver a highly personalised, seamless customer experience. The team also successfully integrated customer insights into product development, ensuring that the business remains responsive to market trends and demands. All this has led to increased client satisfaction and retention, enabling Standard Chartered to nurture growth and revenues that position the bank for long-term success.

SBR Management Excellence Awards honours those who have successfully propelled their companies to new heights of success whilst fostering a nurturing environment that positively influences their employees.

The SBR Management Excellence Awards is presented by Singapore Business Review Magazine. To view the full list of winners, click here. If you want to join the 2025 awards programme and be acclaimed for your company's employee engagements and management initiatives, please contact Julie Anne Nuñez at [email protected].