Some M1 Customers still ranting over service disruption today

A major mobile service outage affected some M1 users here yesterday, May 18, but full restoration was already made overnight, according to M1. Complaints from some user however still flood Twitter trends.

“There should have been no problem already, mobile services were fully restored last night at 10+pm,” Petrina Teoh Senior Manager of the Corporate Communications told Singapore Business Review.

Some users early this morning however tweet of finding themselves still unable to make and receive calls and text messages.

Some of the them are as follows:

“Shouldn't have felt that smug yesterday. I woke up to a silent phoneflashing the SOS message, with no reception. M1, don't do this tome!” by dnilasor, 17 minutes ago

“Come on la M1. Faster restore your service pls every 5 secs drop to zero signal not very hip please.”, by @siangyee13, 52 seconds ago

“M1 still restoring its mobile services. It has been more than 24hours.” OngWeiZhong, 28 minutes ago

“M1 you need to give us one month of complimentary subscription to compensate many hours of inability to call out!” @yuxiangsg, 33 minutes ago

“Who's phone cannot use ytd because your operator is M1? Swaaaayyy I kena! FMO - fuck my operator!”, @fakeSPSP, 35 minutes ago

M1’s Ms. Seoh said that the management will look at the matter again.

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