Conversational commerce

One chat away: Conversational commerce levels the playing field for brands online

Leaving consumers with unanswered queries can result in $2m missed revenue per day.

One chat away: Conversational commerce levels the playing field for brands online

Leaving consumers with unanswered queries can result in $2m missed revenue per day.

IDOTYOU snags Malaysia National Business Award for Marketing

Its online beauty party racked in one month’s worth of e-commerce sales in 24 hours for L’Oreal Malaysia.