SBR Technology Excellence Awards 2023 Winner: FWD
FWD wins the Digital - Life Insurance award at the Technology Excellence Awards 2023.
FWD Insurance has transformed the insurance industry by leveraging an AI-based commerce platform, providing personalised and instant customer service through automated messaging. Its innovative approach caters to the preferences of younger audiences, who seek holistic protection and customised experiences. The integration of conditional commerce with their systems allows for targeted cross-selling, contextual advertising, and next-best offers. Know more about how FWD is transforming the insurance industry from Kurush Madon, AVP, Digital Commerce Marketing and Analytics.
Learn more about them: FWD Group receives SBR Technology Excellence Awards for the Digital - Life Insurance
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