Manhattan Associates Secures Cloud - Retail Award at SBR Technology Excellence Awards 2024

The Manhattan Associates Omni Channel Project showcases its expertise in enhancing omnichannel experiences and supply chain efficiency.

Manhattan Associates has been recognised with the Cloud - Retail award at the SBR Technology Excellence Awards 2024. This honour is in recognition of the company's Omni Channel Solution, a project that underscores its expertise in enhancing omnichannel experiences and optimising supply chain efficiency. 

With nearly two decades of operation in Southeast Asia, Manhattan Associates, under the leadership of Managing Director Richard Wright, has significantly contributed to the success of numerous organisations. The award-winning Omni Channel Solution has been central to this journey, marking a significant advancement in inventory and order management across both digital and physical sales channels.

The goal of implementing this project was to enhance the management of inventory and the coordination of orders across both digital and physical transactions. The project aimed to achieve a centralised, enterprise-level view perspective of inventory across all business units, ensuring inventory availability for all sales channels. This includes facilitating cross-business unit sales and marketplace support, enhanced with sophisticated order orchestration rules and specific B2B requirements. Through implementing the Manhattan Associates Omni Channel Project, users are equipped with real-time visibility of their inventory across the entire network, enabling efficient fulfilment of both B2B and B2C orders whilst significantly reducing transportation, fulfilment, and inventory costs.

Building on these achievements, Manhattan Associates’ Omni Channel Solution stands as a leading innovator in the supply chain and omnichannel commerce landscape. Its cloud-native, microservices-based architecture ensures seamless integration with existing infrastructure, providing flexibility and scalability. The platform leverages cutting-edge technologies including artificial intelligence, machine learning, and cloud computing to optimise supply chain processes end to end. This enhances visibility, agility, and efficiency, empowering businesses to swiftly adapt to market changes.

Further enhancing this process, Manhattan Associates Omni Channel Solution also provides a user-friendly interface that offers a comprehensive view of the supply chain, enabling informed decision-making. The solution's commitment to continuous improvement is evident in its 90-day update cycle, offering new features and functionality that allow retailers to stay at the forefront of market developments with zero downtime. Unique requirements from retailers are addressed through extensions provided by Manhattan Associates, ensuring the continuation of a corporation's unique processes without altering the base solution. This approach allows for the adoption of versionless technology and continuous innovation, helping clients acquire a distinct competitive edge.

This recognition at the SBR Technology Excellence Awards 2024 underscores Manhattan Associates' role as a leading provider of cutting-edge cloud solutions for the retail industry, establishing new standards in supply chain management and omnichannel commerce.

The SBR Technology Excellence Awards is presented by Singapore Business Review Magazine. To view the full list of winners, click here. If you want to join the 2025 awards programme and be acclaimed for your company's outstanding contributions in pursuit of technological innovation, please contact Jane Patiag at [email protected].