616 views

'Smaller impact' on Singtel's earnings after subsidiary Optus hit by cyberattack

The analyst sees earnings impact to reach 4% in 2023.

Singtel-owned Optus was hit by a cyberattack that possibly leaked customer information, including driver's licence or passport numbers.

But how will this cyber attack incident affect the earnings of Singtel? Apparently, not a lot, UOBKayHian due to existing policies.

According to the broker, Optus said affected customers whose passports details were stolen need not have their passports replaced.

Despite valid passports being safe to use for international travel, passports up to three years past expiry have been blocked by the federal government for online credit checks.

If customers seek to replace their passports, Optus will shoulder the costs under specific circumstances, "which applies to customers with valid/current passports and not expired passports."

With this, UOBKayHian said it could be positive for Singtel as the broker previously expected 70% of the 2.1 million customers affected to require a change in passports, which account for around 70% of the total expected reimbursement costs.

This will lead to passport replacement costs dropping, said UOBKayHian.

"With this new development, we expect total passport replacement costs to drop sharply by A$260m-310m to A$22m-34m for FY23, estimating that 100,000-120,000 (1.4m previously) customers would change their passports," read the brokerage report.

It sees earnings impacts to 4% in 2023 and 3% in 2024, which is lower than their estimates of 11% and 3%, respectively.

Despite the data breach, UOB Kay Hian maintained its "buy" call for Singtel as the downside risks of the cyberattack have already been priced.

"With a decent yield of 4.7% for FY23, Singtel remains an attractive play against elevated market volatility, underpinned by improving near- to medium-term fundamentals," it added.

Follow the link for more news on

Join Singapore Business Review community
A NOTE FROM SINGAPORE BUSINESS REVIEW

If you've been wondering whether SBR could work for your company — yes, probably.

A lot of the companies we partner with started as readers. They'd been following our coverage for a while, saw their own customers and competitors in it, and eventually asked the obvious question: could we do something with you? The answer is usually yes. The shape of it depends on what you're trying to do.


The options are broader than most people assume — thought leadership articles, sponsored content, industry summits across Southeast Asia, regional awards programmes, podcasts, and media placements in print and digital. Some partners use one channel; most use a mix. We figure out the right combination by starting with your brief, not with our rate card.


So if the question has been on your mind, here's the easy way to ask it.

We'll tell you honestly whether we can help, and how. It's a better use of everyone's time.