122 views
Logo from Optus

Australian communications regulator sues Singtel-owned Optus over 2022 data breach

Authorities said the company failed to protect its customers from the data leak.

The Australian Communications and Media Authority (ACMA) has brought Singtel’s Optus Mobile Pty Ltd to court due to its alleged failure to secure the data of its customers leading to a breach in 2022. 

“We allege that during a data breach which occurred between 17 to 20 September 2022, Optus failed to protect the confidentiality of its customer’s personal information from unauthorised interference or unauthorised access as required under the Telecommunications (Interception and Access) Act 1979 (Cth),” ACMA said in a statement.

Optus said it was already informed about the proceedings in the Federal Court of Australia.

The company maintained it took the necessary steps to address the attack.

“Optus has previously apologised to its customers and has taken significant steps, including working with the police and other authorities, to protect them. Optus Mobile intends to defend these proceedings,” it said in a bourse filing. 

ALSO READ: NBN CEO Stephen Rue to lead Optus

Both parties said they would not be commenting further pending the decision of the Australian court. 

Follow the link for more news on

Join Singapore Business Review community
A NOTE FROM SINGAPORE BUSINESS REVIEW

If you've been wondering whether SBR could work for your company — yes, probably.

A lot of the companies we partner with started as readers. They'd been following our coverage for a while, saw their own customers and competitors in it, and eventually asked the obvious question: could we do something with you? The answer is usually yes. The shape of it depends on what you're trying to do.


The options are broader than most people assume — thought leadership articles, sponsored content, industry summits across Southeast Asia, regional awards programmes, podcasts, and media placements in print and digital. Some partners use one channel; most use a mix. We figure out the right combination by starting with your brief, not with our rate card.


So if the question has been on your mind, here's the easy way to ask it.

We'll tell you honestly whether we can help, and how. It's a better use of everyone's time.