Grab clinches landmark cross-border licence for Singapore–Malaysia service

Pilot SG-JB taxi booking service to launch May 2026 with advance bookings and fixed fares.

Grab has received the first Cross-Border Ride-Hail Service Operator Licence under the enhanced Cross-Border Taxi Scheme, allowing it to offer taxi bookings between Singapore and Malaysia.

In a joint statement, Singapore and Malaysia’s Trasnport authorities said the licence enables Grab to run a pilot cross-border taxi booking service through its app, covering trips between Singapore and selected areas in Malaysia including Johor Bahru, Iskandar Puteri, Forest City, Kulai, and Senai.

The pilot, named Cross-Border SG-JB (Beta), will begin rolling out on 4 May and will allow advance bookings for door-to-door rides between 12 hours and seven days in advance.

Grab said passengers will be able to book trips from any location in Singapore to any location within the designated Malaysian areas, with return trips subject to designated pick-up points set under the scheme.

The company said fares will be fixed upfront at the point of booking, with an introductory discount of up to 20% during the pilot phase. Vehicle options will include four-seater and six-seater taxis, including premium models.

Safety features such as trip monitoring, audio recording, and emergency SOS functions will remain active throughout cross-border journeys. All passengers will also be covered by required insurance arrangements for such trips.

The enhanced Cross-Border Taxi Scheme was jointly announced by the Ministry ofTransport of Singapore and the Ministry of Transport of Malaysia with each country issuing 300 licences to taxi drivers in 2026 to support the scheme.

Grab said it is onboarding licensed cross-border taxi drivers, including drivers from its GrabCab fleet launched in 2025. A number of GrabCab drivers have also received cross-border licences from Malaysia’s Land Public Transport Agency.

The company said it has also streamlined backend processes for drivers to manage cross-currency earnings and regulatory requirements across both markets.

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