ZA Tech bags Fintech - IT Services win at SBR Technology Excellence Awards 2024

It has driven business growth through tailored and innovative insurance propositions and full omnichannel journeys.

Global Insurtech leader ZA Tech clinched the Fintech - IT Services category win at the recently held SBR Technology Excellence Awards 2024 for its first truly cloud-native digital core and distribution system Graphene that is already proven to be a pivotal role for all businesses across the entire insurance value chain. 

Graphene consolidates life, health, and general insurance—across traditional and innovative digital products—into one single core system. The first upgradable, multitenant (SaaS) core system provides end-to-end capabilities across the insurance value chain, from the insurer backend to the agent and customer front end.

Its Open API platform also ensures fast and seamless connectivity with insurers’ internal and external systems, as well as partner channels, allowing insurers to design new innovative propositions and customer journeys at a modern pace.

“Graphene has been designed with a forward-looking approach, considering the rapidly evolving digital future for both new and traditional channels, and adheres to the latest architecture and technology standards.” the company said.

The platform supports single-instance, multi-tenant deployments, allowing insurers to use one instance of Graphene across multiple countries and business models. This significantly reduces infrastructure costs and complexity, whilst maintaining full flexibility via tenant-level configurations. It allows the reuse or transfer of products and workflows across countries, enabling scalable operating models.

Moreover, it is a no-/low-code solution, building on extensive configurability across all modules and providing diverse out-of-the-box product templates, empowering business users and ensuring unmatched speed-to-market for new product launches. Graphene’s configurability is not only limited to the backend; it also offers a fully integrated configurable frontend/UI for end customers and distribution partners.

Originally built for fully digital insurance and innovative business models, Graphene is now bringing these automation and innovation capabilities to traditional products, allowing both automated and manual workflows, or any combination thereof, enabling cost reduction, accelerating speed-to-market, improving customer and employee experience, and building new innovative and scalable business models. 

Building on its success, ZA Tech intends to continually enhance Graphene’s features and capabilities through quarterly free upgrades, as outlined in its roadmap. Additionally, the company has expanded its operations into Europe by establishing its EU Head Office in Dublin. It is actively pursuing expansion into other regions as well, leveraging Graphene’s capabilities to offer core modernisation and insurance product solutions. This initiative aims to capitalise on future opportunities with insurers and partners globally. 

SBR Technology Excellence Awards recognises exceptional companies in Singapore that are riding the digital disruption wave and leading the technological revolution and digital journeys of their respective industries.

The SBR Technology Excellence Awards is presented by Singapore Business Review Magazine. To view the full list of winners, click here. If you want to join the 2025 awards programme and be acclaimed for your company's outstanding contributions in pursuit of technological innovation, please contact Jane Patiag at [email protected].