Angie Tay
Angie Tay is Chief Operating Officer of Singapore-based TDCX, a global customer experience firm serving industries from technology and social media to e-commerce, fintech, and healthcare. With over 20 years in the contact center industry, she has led TDCX Singapore to multiple regional and international awards since 2005. She also served as Vice Chairman of the Contact Center Association of Singapore and was part of Republic Polytechnic’s School of Hospitality Advisory Committee.
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Commentary
Where does value creation really happen?
Managing the cost of diverging standards: Why Singapore matters
Singapore’s AI ambition has an intelligence problem
Singapore is deploying AI at speed – and security risks are catching up
Precious metal boom is a stress test for Singapore’s gold ambitions
Singapore’s global dispute fault lines
‘Tokenmaxxing’ – The wrong AI race to run in Singapore
To outsmart modern fraud, we must first know the enemy
Why Singapore SMEs cannot wait for quantum cyber risk to arrive before securing data