Angie Tay

Angie Tay is Chief Operating Officer of Singapore-based TDCX, a global customer experience firm serving industries from technology and social media to e-commerce, fintech, and healthcare. With over 20 years in the contact center industry, she has led TDCX Singapore to multiple regional and international awards since 2005. She also served as Vice Chairman of the Contact Center Association of Singapore and was part of Republic Polytechnic’s School of Hospitality Advisory Committee.

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Customer experience at full throttle: How Singapore’s F1 turns pressure into performance

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