, Philippines
1 view

Grab unveils digitalisation programme for small businesses

It aims to help firms adopt e-payment solutions and expound in its marketing initiatives.

Grab has launched its Small Business Booster Programme, which includes tools and initiatives to make it easier for offline businesses to make the shift online, a press release revealed. The programme also aims to help those already on the Grab platform to expand their visibility and adapt their operations digitally.

Specifically, the programme claims to facilitate the digitalisation of small businesses either by giving them a digital shopfront on the Grab platform or through e-payments integration.

It contains GrabMerchant, an all-in-one, self-serve merchant platform for business owners to help grow their online customer base, optimise their operations, whilst keeping costs in check.

Food businesses can build an online store, set up cashless payment options, and operate on Grab in 24 hours. It also has an Insights tool for merchants to view their sales, their operations, their customers’ purchasing habits, and the effectiveness of their marketing campaigns. The app will roll out progressively in Singapore from mid-June, followed by the web portal from July.

Meanwhile, its Offline to Online (O2O) Merchant Support Programme will allow offline businesses to go online via partnerships with e-commerce solution providers that allow for easy set up of online stores with GrabPay integration. This is slated to roll out in Singapore, with Shopmatic and other partners as a start, followed by Malaysia and the Philippines in the coming weeks.

Another feature they will introduce is Merchant Discovery, aiming to increase discoverability for businesses and drive more foot traffic to their physical stores, as Singapore moves out of the circuit breaker period. From early Q3, Grab users will be able to view merchants near them through the ‘Nearby Merchants’ widget on the Grab app.

Grab will further roll out additional customer loyalty plans for merchant-partners in Q3.

Lastly, the firm’s Homegrown Heroes initiative will see Grab creating personalised ads for approximately 6,000 local businesses in 28 cities across 8 countries, and feature them on the most prominent spaces within the app for a five-week period starting in July. They pledged to cover all costs and resources required to produce these marketing materials across Southeast Asia. The initiative is estimated to hit $48.69m (US$35m). 

Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you dight and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

Get Singapore Business Review in your inbox
Approximately 35% of MSEs in the F&B and retail sectors saw their earnings drop by more than half during the Phase 2 Heightened Alert period, according to a DBS survey.
Enterprise Singapore extends the programme that supports food and beverage businesses in providing food delivery services.
The Baht 40b debentures were 1.52 times oversubscribed. Thai Beverage issued Baht 40b (approximately $1.7b) debentures. In a disclosure to the Singapore Exchange, the firm announced that the issuance was 1.52 times oversubscribed. The debentures have an average annual cupon rate of 1.95%, with an average tenor of 4.10 years. Proceeds from the debentures would go to repayment of a bridging loan facility that would mature in March 2023. The debentures have been assigned an “AA (tha)” rating, which is considered investment grade by Fitch Ratings (Thailand) Limited. Bangkok Bank Public Company Limited, KASIKORNBANK Public Company Limited, Krung Thai Bank Public Company Limited, Bank of Ayudhya Public Company Limited, The Siam Commercial Bank Public Company Limited and Kiatnakin Phatra Securities Public Company Limited are the joint lead arrangers of the issuance.
The fund was announced at the inaugural CapitaLand Sustainability X Challenge.
Mapletree Logistics Trust saw the sharpest decline during Friday's trading, with a 0.99% drop.
This may be one of the last times the troubled water treatment firm could meet with securities holders before shutting down.
The company has been listed in the Catalist board of SGX since 2017.
RHB revised their forecast up from 0-3%. 
The Singapore-Hong Kong air travel bubble has been pushed back again.
Only 21% of Singaporean business leaders said that they were familiar with 5G technology, a Qualcomm study said.
The 27 listed individuals include policymakers, visionaries and entrepreneurs.
This is much higher than US$85.01m recorded in the same quarter last year.
The switch to solar is expected to result in cost-savings up to $3.1m for the project duration of 20 years.
The bank will test the feature with retail and corporate clients for 12 months.
The package aims to help previously unqualified SMEs to enter the digital market.