ComfortDelGro explores AI bus control rollout in Singapore

The move comes on the heels of a successful pilot and full deployment of the system by its UK subsidiary, Metroline.

Singapore’s public bus services may soon see a leap forward in tech-driven efficiency, as transport operator ComfortDelGro announced plans to explore the rollout of AI-powered fleet control software in its Singapore operations.

The move comes on the heels of a successful pilot and full deployment of the system by its UK subsidiary, Metroline.

The software, FlowOS Live, developed by UK-based Prospective.io, uses artificial intelligence to enhance bus service reliability, optimise driver instructions, and significantly reduce passenger waiting times.

During trials in London, the system cut excess waiting time and is projected to save passengers up to 2,000 hours daily across 700,000 journeys.

The software also automates much of the administrative workload in control rooms, freeing up teams to focus on real-time service adjustments. Metroline has now signed a license to deploy FlowOS Live across its entire London network of over 1,000 buses.

ComfortDelGro, one of Singapore’s largest transport operators, now sees an opportunity to bring these AI capabilities home, with plans to assess integration across its local fleet.

If implemented, FlowOS Live could support SMRT-competitive efficiency, streamline operations, and provide better commuter experiences in Singapore’s complex and high-frequency bus network.

This would mark one of the first large-scale AI deployments in public transport operations here.