Changi Airport trials e-voucher assurance for travellers with delayed flights

They can get $10 e-vouchers through Changi App if their departing flight is delayed by three hours.

Changi Airport Group (CAG) unveiled FlightSaver Assurance, a trial programme on the Changi App that gives travellers $10 worth of e-vouchers for airport use when their departure time from Singapore is delayed by three hours or more.

Travellers who opt for FlightSaver Assurance and experience flight delays will have the e-vouchers credited to their in-app accounts.

The credits are valid for 30 days and can be used once a month. The trial runs until 30 September 2026.

The e-vouchers can be used at participating outlets in the transit areas of Changi Airport.

The app is the first airport app globally to offer both real-time overseas airport information and an opt-in flight-delay assurance programme, CAG said.

With the app, travellers can also access gate and baggage belt assignments at Changi and at their destinations, live flight tracking, and weather information.

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Changi Airport Group

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