LTA rewards SBS, SMRT, for shortening wait times

They received $12,440 and $12,000, respectively.

Singaporeans are now reaping the benefits of the Bus Service Reliability Framework, as both bus operators SBS and SMRT sustained improvements in reliability since the implementation of the trial.

According to a press release by the Land Transport Authority (LTA), SBS Transit earned $12,440 per service per month for improvements on 18 services, while SMRT had earned $12,000 per service per month for improvements across seven services.

“The third assessment period of the BSRF trial (June 2015 to November 2015) covered 34 services. 27 out of the 34 services achieved Excess Wait Times that were better than the baseline, i.e. the bus arrivals were more regularly spread out,” LTA said.

Meanwhile, both operators have also improved upon seven bus services by deploying higher capacity buses and adding more trips along sectors with heavy ridership.

The move provided another 35 weekly peak-hour trips, LTA said.

“To reduce crowding and shorten wait times, 15 additional buses were deployed to 13 existing services in the first quarter of 2016. This added 185 weekly peak-hour bus trips,” LTA added.

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