Trip.Biz wins Travel Services Excellence Award at Singapore Business Review Technology Excellence Awards 2026

Its all-in-one booking platform delivers seamless global consistency with APAC-focused depth.

Trip.Biz has been named winner of Online Services - Travel Services at the Singapore Business Review Technology Excellence Awards 2026, recognising its Trip.Biz ONE platform for advancing digital innovation in business travel management.

The Trip.Biz ONE platform is an all-in-one online booking tool (OBT) that integrates flight, hotel, and ground transport bookings with streamlined policy enforcement, reporting, and flexible payment methods. This enables organisations to optimise travel spend, improve visibility of policy adherence, and maintain consistent control and compliance globally. The platform synchronises in real time across desktop and mobile to support a mobile-first user experience,  backed by dedicated traveller support operating under uniform standards worldwide.

Eugene Tan, General Manager for South-east Asia at Trip.Biz, noted that travel managers are increasingly requesting platforms that offer “full itinerary visibility” to allow for quick changes or cancellations in response to evolving risks.

Trip.Biz ONE incorporates innovative technologies to enhance the business travel experience. A 24/7 intelligent support system blends AI efficiency with human expertise to provide instant multilingual assistance. A real-time policy engine automatically enforces company travel rules during bookings, reducing overspending and off-platform transactions. The platform’s desktop-to-mobile continuity ensures approval workflows and duty-of-care tracking remain consistent across devices. Sustainability features guide travellers to eco-friendly options within policy frameworks, enabling organisations to manage cost, duty-of-care, and even carbon impact simultaneously.

The impact of Trip.Biz ONE is measurable across multiple dimensions. By aggregating content from multiple sources, including multiple GDS platforms, direct connectivity, 40+ NDC connections, and extensive OTA inventory, the platform reaches sources that traditional players with single-GDS reliance cannot access. This comprehensive content coverage, spanning flights, hotels, rail, airport transfers, ride-hailing, and car rentals, eliminates the need for off-channel bookings, reduces leakage, ensures negotiated rate capture, and provides finance teams with total visibility of travel spend. Continuous tracking of all transportation modes enhances travellers' booking options, user experience, safety and compliance. The platform also encourages sustainable travel behaviour without burdening employees, whilst streamlining the booking and reimbursement process for a frictionless experience. These benefits drive rapid adoption across multinational organisations, reinforcing compliance, efficiency, and employee satisfaction.

Key achievements include consolidating multi-channel content such as flights, hotels, trains, ride-hailing, and car rentals into a unified experience, and providing actionable insights on travel patterns, spend, and policy compliance through a centralised dashboard.

The Singapore Business Review Technology Excellence Awards is the most prestigious awards programme for technological innovations, recognising exceptional companies in Singapore that are riding the digital disruption wave and leading the technological revolution and digital journeys of their respective industries.

The Singapore Business Review Technology Excellence Awards is presented by Singapore Business Review Magazine. To view the full list of winners, click here. If you want to join the 2027 awards programme and be acclaimed for your company's outstanding contributions in pursuit of technological innovation, please contact Danica Avila at +(65) 3158 1386 ext 217 or [email protected].