Legacy systems, compliance risks slow AI network readiness in SG

Partners expect the most growth in areas such as AI-powered observability and diagnostics (48%).

Singapore’s IT channel partners say the biggest hurdles to building AI-ready networks are integration with legacy systems, security and compliance risks, talent shortages, and confusion over the right technologies to adopt.

A survey by Westcon-Comstor found that only 28% of Singapore partners consider their customers’ networks fully ready for AI workloads, below the global average of 33%.

Just 18% currently offer advanced, AI-integrated networking services, the lowest among the five markets surveyed, which are Singapore, the UK, Spain, the UAE, and Australia.

Whilst adoption of newer paradigms such as zero-trust architecture (39%) and intent-based networking (31%) remains limited, a capability build-out is underway.

According to the findings, 61% of partners are actively developing AI capabilities, and another 20% are exploring AI whilst still focusing on traditional network services.

Over the next 12 to 18 months, partners expect the most growth in areas such as AI-powered observability and diagnostics (48%), edge-to-cloud routing and optimisation (46%), AI-enhanced security analytics (45%), and Network-as-a-Service (34%).

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