Zalora upgrades logistics capacity with FarEye tieup

Customers will get real-time updates on their deliveries.

Online retail platform ZALORA has partnered with SaaS platform, FarEye, to enhance the brand’s delivery service via a more visible logistics, the company announced.

Following the boost in the service, Zalora customers will be able to get real-time updates on their deliveries along with the details of the courier.

The FarEye technology also ensures that once parcels are scanned in pre-delivery, job orders get created automatically and are sent to delivery executives through an easy-to-use mobile application.

Hub-to-hub logistics operations between Zalora and merchant members will also be improved. In cases of failure during the first attempt of delivery, an approval process will be immediately set up before a second attempt is triggered.