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AVIATION | Staff Reporter, Singapore

SIA's KrisShop to allow last-minute pre-orders for duty-free items

But only for customers departing Singapore on SilkAir flights for now.

Singapore Airlines’ (SIA) online retail store will allow customers to pre-order duty-free merchandise up to 60 minutes prior to their flight departure out of Singapore starting 5 September.

For now, the service is limited to those departing Singapore on select SilkAir flights on weekdays between 10 a.m. and 4 p.m. (1000hrs and 1600hrs) This will progressively be extended to other SilkAir and SIA flights.

KrisShop currently provides pre-ordering services of up to 24 hours and 48 hours for SIA and SilkAir flights departing Singapore respectively. “With the new initiative, customers who have already checked in and wish to make a last-minute order will still be able to purchase the duty-free merchandise before their flight departs,” the company said.

Customers can then collect their purchased items on board their flight.

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