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The future of technology is about people and making an impact that matters 


In Deloitte’s Tech Trends 2022, Deloitte examined different ways pioneering enterprises are automating, abstracting, and outsourcing their business processes to increasingly powerful tech tools. We hope to provide insights and inspire companies and businesses to unlock innovation, build trust, and engineer advantage in their respective digital journeys. Here are 7 megatrends: 

  1. Data-sharing made easy: As part of a growing trend, organisations are unlocking more value from their own sensitive data, while leveraging enormous volumes of externally-sourced data that has traditionally been off limits. The ability to share secured data with others within an ecosystem or value chain is giving rise to new business models and products. 
  2. Cloud goes viral:  Cloud and software vendors now offer vertical-specific solutions that modernise legacy processes and jump start innovation. Deploying them is a process of assembly, thus freeing organisations to focus resources on competitive differentiation. 
  3. Blockchain - Ready for business: Blockchain and other distributed ledger technology platforms are fundamentally changing the nature of doing business across organisational boundaries and helping many companies reimagine how they make and manage tangible and digital assets.  
  4. Automating at scale: Future-forward IT organisations are modernising the “IT back office” moving away from humans reacting to tickets and assignments to proactive model to self-service and engineered automation.  
  5. Cyber AI: Real defense: As organisations struggle with security breaches, cyber AI can be a force multiplier, enabling security teams not only to respond faster than cyber attackers can move but also to anticipate these moves and act in advance.   
  6. The tech stack goes physical: The explosion of smart devices and increased automation of physical tasks is extending IT’s remit to include network-connected smart factory equipment, industrial robots, drones, sensor-embedded devices, and countless other business-critical assets. 
  7. Field notes from the future: Take a closer look at the horizon next macro forces: quantum, exponential intelligence, and ambient experience. Envision the aspirational future of these forces, grounded in the realities of today. 

The risk and control landscape is getting complex with technology adoption 

We cannot afford to take our eyes off on governance and risk matters. New technologies have a significant potential to augment, disrupt or replace existing business models. The risks brought by new technologies are likely to have a broad impact across the enterprise and it is essential for businesses to assess if their existing governance models are fit for the future, with the ability to navigate the considerable existing and upcoming volume of change. This includes having a firmer grasp of what the key new risk areas are, who owns these, and how they are to be managed, monitored and mitigated. The increased complexity of the risk and control landscape is as illustrated below: 

Diagram: Overview of Risk & Control Landscape 

Technology is all about making an impact that matters 

“Making an impact that matters” lies in the core of everything we do at Deloitte. This is how we define success. In the heart of it, innovation plays a huge role in our work. We are constantly thinking of new ways to deliver value in a more effective manner. The tip to being innovative is as simple as ABC – Acquisitive, Bold, and Collaborative.

We need to build an acquisitive mindset. This simply means having a growth mindset. In a constantly evolving world, we cannot afford to be complacent and content with our current capabilities. We should always be hungry for improvement and aim to be better than we were yesterday. Ask yourself, what can I do differently today?

We also need to be bold when making decisions and encourage ourselves to step out from our comfort zones. Innovation is top-down, and at Deloitte, we encourage our talents to do things that are extraordinary and that makes a difference.

Finally, we need to be collaborative, leveraging on our talents firmwide to offer a complete and comprehensive solution for our clients. In every engagement, we combine deep sector specialisation with a breadth of subject matter knowledge and experience.

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