TZ and CapitaLand take home SBR International Business Award under Building Services & Facilities

They deployed innovative Smart Locker technology across flagship developments such as CapitaSpring, Rochester Commons, and Geneo.

Smart locker solution provider TZ and CapitaLand Group, one of Asia’s largest diversified real estate groups, have won the Building Services & Facilities category in the SBR International Business Awards 2025 for the innovative Smart Locker technology solution deployed at CapitaLand’s properties.

The award celebrates a significant contribution to the rethinking of workspace efficiency, security, and tenant experience through the deployment of intelligent locker solutions across CapitaLand developments such as CapitaSpring, Rochester Commons, and Geneo.

Revolutionising traditional lockers

At the heart of this breakthrough solution is a cloud-controlled and edge-operated design locker system which enables the use of multiple digital authentication methods, including facial recognition, mobile card, and QR code access via CapitaLand’s tenant experience platform, CapitaStar@Work. Another critical feature of the system is that it ensures continuous operation even without network connectivity, ensuring that staff can get access to their personal belongings in the event of network disruption in the premises.  

The SmartLocker initiative also addresses security concerns surrounding digital authentication methods at the workplace. The digital authentication system ensures that users get access only to their own lockers. Real-time logging and audit trails allow relevant teams to track access and usage, as well as receive alerts for issues faced by users. CapitaLand is committed to creating a safer environment for its employees and tenants, acknowledging the importance of security at the workplace. 

On the physical front, a key benefit derived from this system is the reduction of reliance on large pedestal drawers and manual key management, allowing more area to be repurposed for other uses. The SmartLocker system is also designed to scale, allowing for expansion to additional areas, covering more square footage and accommodating a larger tenant population. 

Since its implementation in various locations, the SmartLocker solution has had significant impact on office space management, with tenants expressing their satisfaction with the locker system, thanks to the security features and its ease of use.

What the future brings

With artificial intelligence (AI) now integrated into smart technology systems, the teams from CapitaLand and TZ are exploring an AI-based solution to enhance the locker system's capabilities. Predictive maintenance, personalised user experiences, and advanced data analytics for better decision-making are just some of the developments being discussed. 

“The SmartLocker initiative sets new standards for organisations and the use of their workspace, whilst creating lasting value for our tenants, their employees, and the broader community. The project's commitment to user convenience, operational efficiency, and scalability ensures that the demand for its implementation in more workspaces will keep growing. We have no doubt that the SmartLocker system will become a ubiquitous workplace feature in no time,” said Fleur Lim, Vice President, Group Admin at CLI. 

The SBR International Business Awards recognises the achievements of foreign companies in Singapore as well as the transformative business initiatives, strategies and projects that stand out in the competitive landscape of the Lion City.

The SBR International Business Awards is presented by Singapore Business Review Magazine. To view the full list of winners, click here. If you want to join the 2026 awards programme and be acclaimed for your company's outstanding contributions in Singapore's vibrant business landscape, please contact Jane Patiag at [email protected].