, Singapore

GrabPay integrates MyInfo into user verification process

The new feature will be available to all users by end of June 2019.

Grab partnered with the Government Technology Agency of Singapore (GovTech) to launch a user verification feature on its GrabPay wallet that allows users to authorise the retrieval of personal data from MyInfo, GovTech’s digital identity service.

According to an announcement, the new feature will be progressively rolled out and will be available to all users by end-June 2019.

As a regulated e-wallet, Grab is now required to perform customer identity verification on GrabPay users through Know Your Customer (KYC).

“Today, three-quarters of our customers use GrabPay daily and close to 9,000 merchants accept GrabPay as a payment option. As we roll out more services and give our users more reasons to go cashless, we know that it is important to ensure that they can do it with a peace of mind. The new user verification feature will help to further strengthen GrabPay’s security,” said Gary Wong, head of GrabPay Singapore.

MyInfo, on the other hand, reduces manual form-filling and eliminates the need to submit supporting documents such as photos of the NRIC.

To perform authentication with MyInfo, GrabPay users simply need to log -in to their SingPass account via the Grab app and provide consent to the retrieval of personal data. Users will receive a notification when Grab has verified and upgraded the account within three working days.

Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you dight and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

Get Singapore Business Review in your inbox
It will apply to vaccines administered in Singapore under SAR.
Its startups may now receive up to US$250,000 investment.
The Lion City also has the highest insurance penetration amongst the six markets at 5.9%.
The bank will anchor up to US$200m or 40% of the fund size, whichever is lower.
A wholly-owned subsidiary of WeWork is occupying 56,977 sq ft of Prime’s California property.
The jobless rate during the quarter also eased, but remained elevated.
The notes are expected to be issued on June 23rd.
Its IP coverage for vaccine complications now include those approved by WHO under EUL.
The Lion City ranks 13th most expensive location for expatriates in the world.
Due to construction delays, buyers may prefer "ready-to-move-in" properties.
Wilmar International saw the sharpest decline during Thursday's trading, with a 1.52% drop.
Its skilled talent pool, logistical network, government funding and physical infrastructure helped it maintain its competitive position as a biomedical hub.
Singapore millennials were found to be more stressed than the global average.
Almost four-fifths (76%) of Singaporean consumers are not satisfied with generic credit offers from their banks, with 24% willing to offer more information in exchange for better rates or lower fees, a FICO study revealed.