HR & EDUCATION | Staff Reporter, Singapore

Half of jobseekers annoyed by slow recruitment feedback

49% are willing to withdraw from the hiring process if the feedback is slow.

In Singapore, 47% of jobseekers are frustrated by slow feedback in the recruitment process, making it their top frustrations with hiring, recruitment firm Robert Half revealed.

According to a study, the two other top concerns are poor communication and delayed decision-making, both cited by 44% of the respondents.

When professionals are looking for a new job, they do so actively with 42% of jobseekers applying for ten roles or more at the same time.

However, in a market where 98% of CFOs say they find it challenging to source skilled talent, they need to act fast or risk losing talent.

The research indicates almost eight in 10 jobseekers regularly receive multiple job offers when searching for work, with 36% “often” or “always” getting more than one offer.

With slow feedback and poor communication being top frustrations for Singaporean jobseekers, 52% of them generally do not even receive feedback from their potential employers about their performance in interviews and 61% do not receive feedback about the reason why they were not offered the job.

Companies need to be wary that the implications of slow communication and the lack of feedback can be far-reaching with 47% of jobseekers saying they would not recommend a company as a potential employer and 49% even willing to withdraw their application if they have not received a timely response about the status of their application.

Robert Half Singapore managing director Matthieu Imbert-Bouchard said, “Singaporean companies would benefit from balancing their recruitment process against the expectations and frustrations of jobseekers, whilst simultaneously streamlining their application and interview process. This will help them ensure that delays and other frustrations are not costing them top candidates.”

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