UOI to boost tech investment by nearly 50% from 2023 levels

It said it plans to expand in Singapore and key ASEAN markets.

United Overseas Insurance (UOI) plans to raise its technology investment by nearly 50% from 2023 levels and expanding its workforce by over 60% by 2029.

It said it plans to expand in Singapore and key ASEAN markets through a hybrid model combining digital innovation with human interaction.

“As we reimagine our future, we remain focused on delivering solutions that truly reflect our customers’ needs, making insurance simpler, more accessible, and more human,” Andrew Lim, CEO of UOI, said in a press release.

“Our core values remain intact. We are proud to strengthen our roots in serving Singaporeans’ insurance needs and look forward to expanding our footprint to the wider region for generations to come,” it added.

Other initiatives include a digital intermediary portal launching in August 2025, fully digitalised motor and travel insurance with all products to follow by 2026, and omni-channel engagement via platforms like WhatsApp.

Powered by InsureMO, these upgrades aim to improve service delivery and open new distribution channels in bancassurance and non-bank networks.

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