The innovation was awarded the AI – Human Resource Technology trophy at the Singapore Business Review (SBR) Technology Excellence Awards.

With the pandemic accelerating the pace of transformation of the global economy, there’s a rapid change in the type of jobs and skill requirements for Singaporeans to remain employable and grow professionally. 

Given the scale of change, entomo’s talent transformation platform was selected by NTUC LearningHub to power the Career Agility Hub and enabled the Singapore workforce to remain competitive in the face of Industry 4.0, as organisations need Worker 4.0 talents.

NTUC LearningHub is Singapore’s leading continuing education and training provider, focused on lifelong learning and upskilling for the Singapore workforce. This important initiative has profound implications to make Singapore's workforce future skill ready. It is at the heart of inspiring and investing in communities to incorporate sustainable practices and help businesses unlock the full potential of their most valuable asset – human capital. 

NTUC LearningHub and entomo created a one-stop AI-powered Career and Learning platform where it helps guide workers and employees in their journey to growth. The platform provides insights based on their skills to prepare for the future whilst letting individuals explore available training and job opportunities and nudges them to take the right actions by recommending suitable paths for them. By doing so, the Career Agility Hub uplifts Singapore’s workforce and empowers them through upskilling and progress.

“NTUC Learning Hub has a social mission, we will always want to make all workers better workers or jobs, better jobs. And in this light, we are looking at how we can help workers transform themselves and get themselves ready for the jobs of the future,” said Tay Ee Learn, Director of Technical Skills Product Division, NTUC LearningHub.

To help get the right-fit job for all, Career Agility Hub analyses skills gaps between current and aspired roles. The platform builds and enhances the user’s profile with relevant knowledge, aside from helping them view the latest skills trends and essential competencies. The users’ technical and behavioural competencies are also assessed, and contextualised career and learning recommendations are provided.  

With entomo’s technology, the Career Agility Hub allows users to get access to interest groups where they can get learning content and share ideas with mentors and leaders in their respective fields.  The skill gap analyser provides input on what they need to learn and the availability of curated jobs from MyCareersFuture and other featured employers together with online and in-person training courses, ensuring that the members of the platform can reskill and upskill based on their needs and get placed based on their aspirations. There are curated learning programmes made very specific to each person and group with actionable insights on career enablers thereby ensuring the growth and engagement of people. 

As of today, the platform offers over 100,000 jobs to enable learners, professional associations, career reinvention groups, people returning to work as well as ones pivoting into a new industry and enterprises in Singapore. 

Empowering the Singapore workforce in their career-shaping decisions is a large-scale initiative when it comes to transforming skills and competencies, enabling Singapore to continue to be skill ready for the future.      

“The world of work and workplaces are evolving at an unprecedented pace. This transformation, while seen as a threat in many economies and by many enterprises, is an immense opportunity for forward-thinking enterprises. Nations like Singapore provide an example of how this can be benefitted from proactively. Our technology enables talent transformation that makes them future-ready to perform and grow in this new world. We are immensely honoured to co-create technology and power this initiative for NTUC Learning Hub.” said Prithvi Singh Shergill, CEO of entomo.

With this ground-breaking innovative solution that empowers and democratises career and learning decisions in the palm of a user’s hand, entomo and the NTUC LearningHub have been recognised with the AI – Human Resource Technology accolade in the SBR Technology Excellence Awards 2022. 

Now in its fourth year, the prestigious awards programme lauds companies who ride the digital disruption wave with technological innovations that have successfully transformed industries and business models, from merely adapting to the changing needs to going beyond expectations. 

As the Singapore economy recovers from the pandemic, NTUC LearningHub and entomo will continue to partner with progressive organisations to leverage expertise in technology to unleash people’s experiences that transform performance, and talent, applying augmented analytics and intelligence, delivered as hyper-personalised insights and contextual nudges. To know more about NTUC LearningHub’s Career Agility Hub, please visit the following:

Google Pay: https://play.google.com/store/apps/details?id=com.ntuclearninghub.careeragilityhub 

iOS: https://apps.apple.com/my/app/career-agility-hub/id1517005908

Watch the interview below to know more about their winning project:

Its interactive financial planning tool helps clients identify wealth gaps and better prepare for what-if scenarios.

Committed to simplifying the complicated financial planning process for its clients, Great Eastern first rolled out its Financial Storyboard (FSB) in 2019, a cutting-edge, interactive financial planning tool that allows financial representatives to conduct holistic financial assessments and planning for customers.

With its unique feature to input ‘what if’ scenarios, this innovative tool can simulate possible outcomes and solutions when all financial decisions are aggregated over one’s lifetime. Through this, clients can effectively identify their protection and wealth gaps, and assess their affordability to commit to long-term investments.

With the FSB, its financial representatives can also engage in deeper and more insightful conversations with clients, as the platform moves the conversation away from a mere product sale to one where long-term goals are discussed, finances are stress-tested against pitfalls and potential solutions are developed. “As part of the interactive process, clients are more willing to share financial information with their advisors,” said Christine Cheah, VP of Digital for Business, Great Eastern. 

Retirement planning also becomes more realistic, as the FSB empowers clients with the financial knowledge to make decisions that will positively impact their lives in the near and far future. It is no longer about an advisor telling them what to do, but rather partnering with a client through the whole financial planning process, having the cradle to grave conversations and optimising solutions to help them plan for life.

The key success matrix for FSB includes high user adoption rates, a larger premium case size for submissions using FSB and positive responses from both Great Eastern financial representatives and clients. As of December 2021, 55% of its agency force have tried to use FSB, of which 40% are active users, whilst based on a survey, 86% of active users have expressed that FSB is intuitive and easy to use.

“The results also indicate that clients who go through the FSB process tend to purchase insurance with 9% higher coverage and premiums. This indicates that customers are more aware of their financial gaps after going through FSB, leading to an increased willingness to purchase higher premium products,” explained Cheah.

In recognition of its efforts to provide holistic financial planning for clients through the use of dynamic graphical representations, Great Eastern secured the Fintech - Life Insurance award at the recently concluded Technology Excellence Awards, presented by Singapore Business Review. In its fourth year, the awards event lauds companies in Singapore that have pioneered ground-breaking IT products, solutions or initiatives that are leading the technological revolution and digital journeys of their respective industries.

Cheah further explained that “the financial tools available to financial planners today are catered towards the analysis of one’s current financial situation and affordability, without catering to changes over the years. This leads to situations such as over-committing to big expenses, and being unable to retire or maintain one’s lifestyle when critical illness or disability strikes.”

With FSB, this silo situation analysis is removed and replaced with long-term projections that allow clients to visualise what might happen in the next 10, 20 and even 50 years.

As the population becomes more financially savvy, the firm is looking to evolve FSB and make it even more relevant to the needs of its users and clients. One of the upcoming plans is to integrate SGFindex into the FSB platform, which will allow consumers to seamlessly consolidate their financial data across different financial institutions, enabling customers to view their financial gaps in their entirety.

Watch the interview below to know more about their winning project:

The end-to-end cloud solutions provider is trusted by over 50 Singapore government agencies to monitor hundreds of their websites daily.

As more activities and businesses go online, cyber threats and scams continue to increase at an alarming speed. Ignoring website defacement can lead to negative user experiences and a loss of brand credibility.

Established in 2003, Xtremax Pte Ltd is a full-service cloud solutions company based in Singapore that helps organisations maximise their digital possibilities. With superior technical knowledge and deep understanding of customer needs at different levels of cloud maturity, they have grown to become a strategic digital partner to Singapore government agencies, schools, private and listed companies, large organisations, and local businesses by providing simple solutions to complex real-world problems.

With a commitment to design, technology, strategy, and innovation, Xtremax Pte Ltd has launched a software-as-a-solution (SaaS) product known as SentryPage, an innovative and intelligent monitoring tool designed to protect the corporate image of organisations and help them guard against web defacement with precision, speed, and reliability.

Used to monitor hundreds of Singapore government websites currently, SentryPage is ideal for websites with constant and high traffic such as eCommerce and media organisations, as well as those with complex or strict security requirements like government agencies and financial institutions.

SentryPage uses two engines to detect suspicious changes, enabling fast detection and reaction to defacement events via an all-in-one alert management portal.

Used to detect defacement patterns, SentryPage’s cutting-edge Attack Signature Engine™ can identify a hacker’s signature and profanities. The database is actively updated with thousands of analysed defacement patterns, and currently supports 10 languages, allowing commonly used words that are verified by native speakers to be included.

The External Resource Engine™ is a smart detection tool that can identify injected components on a web page, even if a hacker is crafty enough to put the image and script or even redirect a website to a foreign address. It can also detect the unidentified domain from the external link address attached to a website quickly and effortlessly.

SentryPage has analysed millions of changes automatically with its signature engines yielding a successful detection rate of over 99%.

With this innovation, leading cloud solutions provider Xtremax Pte Ltd has received an award under the Cybersecurity Technology category in SBR’s Technology Excellence Awards 2022.

Now in its fourth year, the prestigious awards programme lauds companies who ride the digital disruption wave with technological innovations that have successfully transformed industries and business models, from merely adapting to the changing needs to going beyond expectations.

Rooted in the firm belief that everyone deserves to benefit from the limitless possibilities of cloud technology, Xtremax continually seeks to demystify tech complexities to deliver simple, innovative and effective solutions for their clients. 

Today, the company has over 500 professionals across six offices in Singapore, Indonesia, Malaysia, and Australia.

Watch the interview below to know more about their winning project:

Leading global financial institution SMBC successfully launched a digital solution to support its customers and other stakeholders with onboarding and accelerating their decarbonisation journey.

Sumitomo Mitsui Banking Corporation (SMBC) has received the Digital Financial Services Award in SBR Technology Excellence Awards 2022. Now in its fourth year, the prestigious awards programme lauds companies who ride the digital disruption wave with technological innovations that have successfully transformed industries and business models, from merely adapting to the changing needs to going beyond expectations.

Reduction of GHG emission is one of the key priorities for corporations, and complying with various standards and regional regulations, disclosing GHG emission data and continuing activities to reduce the emissions become an up growing challenge.

As a trusted market leader in Sustainable & Green Finance, SMBC has itself been one of the first few banks to onboard global, regional and national ESG related initiatives in its markets. Beyond having digital innovation at the heart of its business strategies, SMBC sees a greater importance in employing technology in meaningful ways that speaks to the needs of its customers and the environment. 

Making sustainability a reality with digital

In 2021, SMBC led the initiative to provide digital tools in helping customers accelerate their decarbonisation journey. As ESG expands as a focus area for most and more businesses are challenged to manage it promptly and purposefully. Corporates need to acquire data from its departments and suppliers around the globe, to quantify the scope of one, two, and three emissions, and to calculate the emission quantity based on various conversion ratios. For Scope 3, corporations also need to gather carbon footprint data from their suppliers, and it becomes much more demanding for small and medium enterprises (SMEs). 

Committed to achieving net-zero emissions and to help customers on their decarbonisation journey, SMBC has launched an easy-to-use digital solution to cover the entire workflow of decarbonization, named “Sustana”.

Mayoran Rajendra, Executive Director of Asia Innovation Center of SMBC shared the aspiration as “the digital solution is to help corporate clients with deep-tier supply chains as well as SMEs to eliminate all the burden of acquiring data, analysing, and visualising the trend of GHG emissions, and to provided actionable insights to reduce emissions.”

SMBC’s solution starts with an intuitive user interface to navigate the user to input the required data without any prior knowledge and inbuilt all the relevant conversion equations to comply with the corresponding standard and regulations to automate the quantification. The solution is developed through open innovation with relevant technology partners.  

After the successful completion of customer trials with 50 companies in Japan for this solution, there was a significant improvement in the transparency and accuracy in quantification of GHG emission. SMBC plans to expand its digital capabilities to provide recommendations around the transition of energy sources to renewables, upgrading the equipment energy efficiency based on data analytics and helping customers make data-driven decisions.

Watch the interview below to know more about their winning project:

The accelerator programme is geared towards helping startups succeed on a regional and global level.

Huawei International Pte Ltd. has launched Huawei Spark, a business-focused accelerator programme that is geared towards helping its portfolio startups achieve commercial traction across APAC. The programme has also recently entered Latin America and will expand into the Middle East and Africa in 2023.

Lending support to high-potential startups, the aim is to offer a wider reach with new markets and clients, as well as to co-create with Huawei. 

According to the company, the programme is created to be a platform for startups to supercharge their scale-up journey, especially towards their regional and global expansion. Currently, Huawei Spark has more than 70 portfolio companies, of which a handful have collectively raised over US$50m in the last 12 months. 

Huawei Spark collaborates with the startups on multiple fronts:   

• The first is to assist startups in obtaining and winning Proof-of-Concept (POC) projects with enterprise clients.
• The second is to advise and aid startups in their fundraising efforts whilst in the programme. 
• The third is to encourage technological co-creation and to let startups leverage the Huawei industry and tech expertise or knowledge.
• Lastly, it is to create a platform for startups to showcase achievements, reach the right audience, and increase branding and exposure

Huawei’s support comes in the form of assistance with finances and technology, as well as opening markets and new connections. Spark participants will be given access to different levels of support, depending on the tier they belong to.

The funding could come in the form of cloud credits, loans, and grants, including technical support and training to develop their products on Huawei’s cloud and its Atlas AI product suites.

The partnerships are driven by startups. To qualify, startups must have been registered for under ten years and operate in sectors such as financial services and insurance, transportation and logistics, media and entertainment, education, platform services, energy, manufacturing, sustainability, MICE (meetings, incentives, conferences, and exhibitions), gaming, and innovative city initiatives.

For this project, the company was given the Accelerator – Technology award in the SBR Technology Excellence Awards, hosted by Singapore Business Review.

The annual awards programme highlights technological innovations, recognising exceptional companies in Singapore that are riding the digital disruption wave and leading the technological revolution and digital journeys of their respective industries.

The judging panel took into consideration multiple factors in granting this award.

Through the Spark Programme, Huawei, a traditional business-to-business company, has been able to connect and serve the startup/digital economy. Since its launch, Spark has impacted the industry through cross-pollination, which refers to commercial collaborations between startups and ecosystem partners, and through fundraising which connects investors and startups. 

Amongst the participants that have reaped the benefits of the programme include Scantist, a Singaporean cybersecurity software company. Its founder Dr Liu Yang said that the programme helped his company have access to a pool of resources and received multiple benefits such as training, go-to-market support, technical support and networking opportunities. During the program, Scantist also managed to secure a Series A of US$5m, and is looking into expanding into China with Huawei’s support. 

In Thailand, Schoolbright, with the support of Huawei, has now become the largest Ed-tech platform in the country by providing schools with a digital platform to automate tasks, attendance taking, and coordinate payments between students, parents and teachers. The company now boasts over 400 schools as clients and serves more than 300,000 students, 15,000 teachers and 400,000 parents. 

In order to find such startups for the new annual cohort, Huawei would hold a global startup competition, Spark Ignite Global, every year to reach out to ambitious growth-stage startups with strong products looking to take their company to the next level. If you’re a startup looking to push boundaries and kickstart your growth phase, the competition is now currently calling for applications. Find out more here: 

https://www.huaweispark.com/en/challenges/sparkignite2022 

Watch the interview below to know more about their winning project:

It was awarded under the real estate category for introducing an innovative solution.

Recognising the need to improve services and to tighten security in various public and private areas, Tracesafe Asia Pacific Pte Ltd (Tracesafe) came up with an innovative solution to digitise and modernise new processes.

Traditionally, security guard service firms relied heavily on the strength of their manpower to conduct security prowling. However, the usual practice for security prowling is only focused on the number of "check-ins" at an appointed location that would determine if the task has been completed. This lack of control in time would tend to cripple the management's proficiency.

To address the above challenge faced by our customers, Tracesafe introduced SafeTown. The SafeTown solution provides detailed reports on the security prowling process from start to end.

The solution focuses on outcomes that maximise the efficiency of the security prowling contract and provide insightful information on Time KPI, Route Sight and Violation Alerts such as entering into restricted areas which are not tracked presently.

SafeTown is implemented during a pandemic non-travel period and has shown the ease of deployment.

The integrated security workforce management platform provides the management with real-time access to the information they need - whether it's scheduling, on-site assignments, or reporting.

With SafeTown, security operations can be managed from a single dashboard. It enables an optimised manpower allocation, improved productivity, and allows management to make better business decisions.

For this innovative project, the company was given the IoT - Real Estate award in the SBR Technology Excellence Awards, hosted by Singapore Business Review.

The annual awards programme highlights technological innovations, recognising exceptional companies in Singapore that are riding the digital disruption wave and leading the technological revolution and digital journeys of their respective industries.

The SBR Technology Excellence Awards is part of the regional Asian Technology Excellence Awards now running in 50 countries.

In giving the award, the judging panel took into consideration three major achievements of the company.

First is that it made use of data and analytics to improve the security gaps and management of security guards.

Second is that it was able to provide high visibility of 100 security guards when they are conducting security prowling or any other security duties within the premises.

Third, the project was done by pivoting into the new business model based on the outcome of the services provided rather than the headcount model.

According to the company, TraceSafe has partnered with Dynamo Singapore to implement the solution at KL Eco City. The area encompasses a 25-acre integrated mixed-use development anchored by commercial offices, residential towers, lifestyle, retail outlets, and a business class hotel.

Ever since its deployment, the security operation process has been more productive and allows high visibility of 100 security personnel’s daily routine inspections.

It was told that the security management of the development observed a boost in levels of security and more efficient processes in its services with SafeTown. This shows the success that the product has introduced to the client’s overall services.

Watch the interview below to know more about their winning project:

The award was given under the financial technology category.

Committed to keeping its standing as the world leader in implementing digital asset infrastructure from front to back office and across the entire project lifecycle, OSL SaaS set its sights to become the complete go-to-market solution for firms wishing to offer their own digital asset trading services.

The company’s service provides a complete end to end workflow. It also offers deep liquidity as a service facility that enables firms to maximise the addressable liquidity they can provide to their own clients.

OSL’s real-time, fast and secure technology solution is the core of the platform, designed for institutions and professional investors to safely trade digital assets.

The highlight is that it helps firms to be up and running within 6 weeks, backed by the platform’s proven performance and security facilities driven by OSL engineers, SMEs, and support technicians.

Included in its service is the giving of expert advice on digital business strategy, compliance, and risk management on the trade life cycle. A 24/7 support covering technical, service, and operational aspects is also available to give its clients sufficient support.

With its combination of a client-centric service and comprehensive technology stack, the company is able to differentiate itself from its competitors. In the same way, it can also innovate its out-of-the-box solutions and undertake projects that require extensive customisation. For this, it has a dedicated engineering team and well-suited account managers that can handle bespoke requirements for trading platforms and digital wallet infrastructure.

According to the company, most of its clients partnered with them because they are able to address their most important concerns in technology enablement, time to market, and cost-efficiency.

On top of this, OSL is known for its commitment to compliance and security.

For these efforts, OSL SaaS was given the Cryptocurrency - Financial Technology award in the SBR Technology Excellence Awards, hosted by Singapore Business Review.

The annual awards programme highlights technological innovations, recognising exceptional companies in Singapore that are riding the digital disruption wave and leading the technological revolution and digital journeys of their respective industries.

The SBR Technology Excellence Awards is part of the regional Asian Technology Excellence Awards now running in 50 countries.

In giving this award, the judging panel took note of three major achievements of the company.

First is that it was able to onboard two new SaaS clients in the first quarter of 2022. Second is that it recorded a 400% increase in trading volumes across its SaaS digital asset platform in the three months ending October 2021.

Lastly, the OSL’s Exchange platform including SaaS Exchange volumes ranked in the Top 25 global spot exchanges on multiple days within October 2021.

OSL is the world’s first and only insured and SFC-licensed digital asset platform, providing prime brokerage, custody, exchange, and SaaS services for institutional clients and professional investors.

It offers OTC, RFQ and electronic trading services which give traders access to liquidity pools and ensure the safekeeping of digital assets.

Watch the interview below to know more about their winning project:

It was recognised for its PathWave Manufacturing Analytics project.

Some of the macro factors driving electronic manufacturers to find ways to innovate and pivot include the increasing pressure on margins by material shortages and the resource crunch brought by the pandemic. In the day-to-day manufacturing out on the floor, any unplanned downtime and potential product quality incidents will have a costly impact on the bottom line if good parts are not shipped out as soon as they are produced.

Keysight’s PathWave Manufacturing Analytics (PMA), an Industry 4.0 big data advanced analytics platform, has been helping the manufacturers pivot. It enables actionable analytical insights on electronics test processes and systems such as the in-circuit and functional test systems.

These analytical insights add depth to the test process and provide a true deep real-time window into the manufacturing process capability, quality, and output.

According to the company, its data scientists and test and measurement experts worked closely together to develop the industry’s first accurate anomaly detection machine learning model. The project also addresses alert fatigue by scoring the anomalies to highlight only the most critical failures to the users.

To do this, it took account of massive dimensions of test measurement attributes. A prediction model of more than 95% accuracy can be achieved by the combined work of domain engineers and data scientists converting the graphical representation of the labelled model into quantitative features to train the PMA alert scoring model.

Keysight added that this proprietary PMA anomaly detection model had been another anomaly detection model in the market and confirmed with customers that it has successfully reduced approximately 90% of the less important alerts and progressively saved customers’ manufacturing costs and human resources allocations.

For this innovative project, the company was awarded with the Analytics – Electronic Manufacturing Award in the SBR Technology Excellence Awards, hosted by Singapore Business Review.

The annual awards programme highlights technological innovations, recognising exceptional companies in Singapore that are riding the digital disruption wave and leading the technological revolution and digital journeys of their respective industries.

In giving this award, the judging panel took into consideration three major achievements met by the company through this project.

First is that it brought potential savings up to $4m per Year per tester by saving five hours per month with a 95% yield and an estimation of 70% tester through a 30sec $800 test per board.

The second is that it was shown to have 100x faster Root Cause Analysis with PMA by preventing potential quality issues and saving approximately 40 engineering hours each month per tester.

Third is that it was able to address critical alerts by reducing 90% of the less important alerts which potentially hinder the implementation of Industry 4.0 that benefits industry advancement.

With the success of the PMA anomaly detection model that has benefited In-Circuit and Functional Test industries, the platform will expand its use cases horizontally and vertically to achieve even wider-reaching actionable insights.

Watch the interview below to know more about their winning project:

The company’s new feature in the Tiger Trade app offers investors a faster, cheaper, and more convenient way to transfer foreign currency directly into their trading accounts to invest in multiple products such as stocks, options, futures, unit trusts, ETFs and REITs.

Tiger Brokers (Singapore) has bagged an award for Financial Technology under Financial Services award in SBR Technology Excellence Awards 2022.

Now on its fourth year, the prestigious awards program lauds companies who ride the digital disruption wave with technological innovations that have successfully transformed industries and business models, from merely adapting to the changing needs to going beyond expectations.

Digital investment continues to be on the rise in Southeast Asia and last year alone the region saw an increase in the number of users on investment platforms from 9 million in 2020 to 12 million in 2021.

Trusted by millions of registered users worldwide, Tiger Brokers is an online broker listed on NASDAQ that holds 50 licenses and qualifications in Australia, US, Hong Kong, Singapore and New Zealand.

Tiger Brokers (Singapore) aims to provide digital-first and financially savvy investors in the region the ability to grow their financial portfolios with digital convenience, updated financial information at their fingertips, affordable fees, and to diversify their portfolio with access to global exchanges without the need to go through 3rd party or intermediaries.

As the region is expected to see 25 million users on digital investment platforms by 2025, Tiger Brokers (Singapore) partnered with Wise, a global technology company building the best way to move money around the world, in January this year.

This partnership with Wise enables investors to seamlessly transfer funds from their overseas bank accounts to their Singapore Dollar (SGD) trading account wallet on the Tiger Trade app in real-time and execute trades within minutes. Users will be able to get real-time exchange rates and see the fees upfront with no hidden costs. Customers only need to link their Wise account once and this one-time process shortens the time needed to move funds between their bank accounts and trading account at Tiger Brokers.

In 2021, Tiger Brokers’ account opening customers increased to 1.8 million, nearly doubled the number at the end of the same period last year. In the last quarter of 2021 alone, over 90% of newly funded accounts in Q4 came from non-Mainland China regions.

As a result, the number of new funded accounts in 2021 increased by more than 400 thousand, more than all of its past annual funded account growth combined.

Tiger Brokers’ focus on understanding today’s investors has led to innovative product features to meet their trading needs with accessibility and convenience in mind. The company looks forward to delivering knowledge, innovation, and next-generation technology for investors to reach their full potential.

Watch the interview below to know more about their winning project:

The Organization’s oneFarEast app has made it easier for its customers to request maintenance services, book facilities and access property-related documents on one platform.

Committed to constantly innovating and providing enriching experiences and value for its customers, Singapore’s largest private property developer Far East Organization rolled out its proprietary oneFarEast app with the aim of providing a one-stop digital platform for buyers and tenants to perform their account-related tasks efficiently.  

Launched in November 2021, the app has better positioned Far East Organization to deliver on its brand promise to build trust with its customers. It has also furthered transparency by enabling easy access to essential business documents and proper records of requests and feedback. 

With a single login, regardless of the number of properties the customer owns or leases with the Organization, they will be able to schedule appointments, retrieve property-related documents such as tenancy agreements and monthly rental invoices, as well as pay for rental and other services via PayNow. Additionally, customers can request maintenance services, submit application forms, book facilities such as function rooms and tennis courts, as well as receive and respond to exclusive event invitations. Users can also extend access to the app to their family members, friends or colleagues using the property.

Apart from delivering a more seamless and intuitive experience for customers, the oneFarEast app has integrated multiple Far East Organization’s operational units, ranging from property leasing operations to finance and information technology, into a single platform. Automating these manual tasks have also unlocked efficiencies for the teams, providing them with the opportunity to modernise processes, accelerate efficient workflows, enhance collaboration and improve productivity.  

“With the high penetration of digital devices, customers have high expectations for digital experiences. Our customers expect to have the means to contact and interact with the Organization whenever and however they want. They value true accessibility, where information and services related to their properties are available at their fingertips. Backed by our belief to inspire better lives, the oneFarEast app is developed to ensure these demands are addressed and tasks can be performed seamlessly and conveniently,” said Mr Ng Yee Pern, Chief Technology Officer, Group IT. 

With data key to unlocking customer insights, oneFarEast app has enabled relevant data to be collected and analysed, particularly those that involve customer interactions and feedback. By better understanding the customers and their needs, the Organization will be able to refine its customer engagement to be even more relevant and personalised.  

For Far East Organization’s latest one-stop digital platform, oneFarEast, it secured the Digital - Real Estate award at the recently concluded Technology Excellence Awards, presented by Singapore Business Review. In its fourth year, the awards event lauds companies in Singapore that have pioneered ground-breaking IT products, solutions, or initiatives that are leading the technological revolution and digital journeys of their respective industries.

Far East Organization is a dynamic and diversified enterprise that has a reputation for being innovative, creating effective and functional spaces, and providing enriching experiences and value for its customers. Since its establishment in 1960, the Organization has been contributing to the transformation of Singapore’s urban landscape with over 780 developments across the residential, hospitality, retail, commercial, and industrial sectors, including 55,000 private homes in Singapore.

Watch the interview below to know more about their winning project:

Its PNE-Adict combo better positions nutritionists and feed formulators to maximise the return of their feed formulas.

Given how several factors can affect the chemical composition and nutritional value of feedstuffs, it is important for firms to have precise knowledge to meet the nutritional requirements of livestock and ensure competitiveness amidst the rising prices of agricultural raw materials. Feed additives expert Adisseo Asia Pacific stepped in with its Precise Nutritional Evaluation (PNE) and ADIsseo Calculation Tool (Adict) services that solved these dilemmas.

Over 20 years ago, Adisseo offered its PNE service, which is based on near infra-red spectroscopy (NIR) technology, a convenient tool in assessing the characteristics of feed ingredients. Whilst similar services now exist, Adisseo’s PNE is able to base its predictions on calibrations built on dynamic in vivo trials instead of using status coefficients.

As the technology is adapted to all main dietary ingredients - main grains and their by-products, oilseeds and their meal, and animal by-products - the service is able to predict multiple characteristics affecting nutritional quality such as crude protein, ileal digestibility of amino acids and metabolisable energy for poultry. PNE allows the prediction of more than 85 nutrients and 35 raw materials, from barley and corn to canola and rice bran.

Its smart and interactive charts allow clients to monitor the quality of raw materials in real-time, compare and discriminate materials from different geographical origins and approve suppliers - leading to more accurate and timely decisions. 

Adisseo kicked it up a notch to fill another gap in the industry - how to transform the obtained data from PNE into useful information for nutritionists and feed formulators, in a simple way. 

Thus, Adict came to fruition in June 2020. Adict creates a specific, updated and consistent matrix for a raw material according to its quality, which can then be used directly in any formulation software. 

Statistical parameters such as average and standard deviation are automatically calculated to help analyse results once the PNE results are imported, and clients can complete their own codes for raw materials and nutrients into Adict. Its unique value is that it can also calculate all the missing values by using its own equations and allows the creation of a complete matrix.

The service is available 24/7 through a web platform and is thus accessible to nutritionists, formulators, purchasers and quality control managers. To date, Adisseo has 30 clients using the PNE-Adict combo.

For its efforts to provide a complete, updated and consistent tool to manage raw materials variability in feed formulation, Adisseo Asia Pacific won the Digital - Food Manufacturing Solutions award at the recently concluded SBR Technology Excellence Awards, presented by Singapore Business Review. In its fourth year, the awards event lauds companies in Singapore that have pioneered ground-breaking IT products, solutions or initiatives that are leading the technological revolution and digital journeys of their respective industries.

“This is the first year of life for Adict, but the success is here. Nutritionists and feed formulators are now in a better position to manage formulation security margins and to maximise the return of their feed formula by either reducing the costs of the feed formulas whilst maintaining the animal performances, or maintain the cost of the feed whilst increasing the animal performances,” the firm said.

Adisseo is looking to develop and integrate new functionalities and options into the tool to broaden its dynamic ability in learning from the new analysis of raw materials and entries given by customers.

Watch the interview below to know more about their winning project:

AIA eBenefits is a one-stop digital platform empowering employees and HR professionals for all their employee benefits needs. 

According to an Institute of Policy Studies research which surveyed 2,000 respondents between July 2021 to April 2022, approximately half of the respondents wanted flexible working arrangements. Whilst Singapore has recently announced workplace reopening as part of further easing of community measures, allowing a full return of workers to the office, hybrid ways of working will likely continue to remain in place. 

As a proactive measure for the hybrid workforce, AIA Singapore pivoted its delivery of employee benefits insurance from hardcopies to a digital one with the launch of AIA eBenefits. AIA eBenefits is available as both a portal and as an app, ensuring that employees can access their employee benefits 24/7, anytime, anywhere. To date, it has over 230,000 users.

AIA eBenefits empowers employees to access their coverage, select their flexible benefits, locate the nearest clinic, submit their claims, or visit a telehealth doctor. In addition, its e-underwriting module allows employees to submit their health declaration forms securely and electronically. 

The digital solution comes with an AI chatbot, ‘MAIA’, powered by IBM Watson technology. Upon login-in, MAIA can recognise the employee and answer questions specific to their policy or claims submission.   

By making access to employee benefits easy to use, it has scored 4.5 stars on Apple App store and a 90% customers satisfaction rating. The high approval rating underscore the value of a company’s employee benefits programme.  

Secondly, eBenefits empowers HR professionals to do their work more efficiently as well. Its rich functionalities allow HR professionals to update staff movements, issue letters of guarantees, view anonymize claims reports, and access to all their invoices.  

By making HR administration paperless and secure as well as encouraging employees to self-service, the administrative burden on HR professionals is lightened, allowing them to focus on strategic business issues. 

AIA Singapore is a market leader in using technology to better the lives of Singapore residents. It has previously won accolades for its AIA Vitality programme and AIA Claims EZ. This year, Singapore Business Review is delighted to present to them the Technology Excellence Award in the category of Digital - Life Insurance as a testament to their unwavering commitment to helping the Singapore workforce live Healthier, Longer, Better lives. 

Watch the interview below to know more about their winning project:

Its goods-to-person picking and multishuttle solutions allowed RedMart’s fulfilment centre operators to work up to five times faster.

As the global pandemic hit and forced lockdowns, the public relied heavily on online means to go about their daily lives - turning to their personal gadgets to complete their banking needs, attend meetings and shop for groceries. But with the new normal came its challenges, with online services such as RedMart realising that the old method of manually hand-picking orders to pack and send to customers would no longer cut it and keep up with the increasing demand.

But thanks in part to innovative solutions from Dematic, the RedMart West Fulfilment Centre was able to increase its logistical prowess through automation.

The keys to the solution were the Dematic goods-to-person (GTP) picking and multishuttle system. With the multishuttle system, products are automatically stored in high-density racks by robotic shuttles - which automatically transport totes between storage locations and pick stations - eliminating the need for operators to travel around the facility. Items are delivered to operator pick stations automatically, increasing picking speeds and productivity and reducing picking errors.

With the GTP system at RedMart, a picker can now pick and pack 500 items in the same time that they used to take to pick 100 items manually. In its previous setup, RedMart operators would have had to manually travel around aisles of shelving to pick the items required for orders, and the subsequent loading and unloading of trolleys resulted in a highly inefficient process that was not only time-consuming but also prone to errors that are difficult to detect.

The Dematic solution also includes order fulfilment of fresh produce in multiple temperature zones, including a freezer area. Orders are transported through the various picking areas of the facility by an intelligent routing conveying system and are consolidated at ergonomic packing stations. They are then conveyed and automatically sorted to specific delivery vehicles by a high-rate sorter.

“By limiting touchpoints, the solution improves speed, productivity and hygiene,” Dematic said, adding that the solution has increased throughput, with a higher capacity in a compact footprint.

As well, another key factor in developing the overall infrastructure for the RedMart West Fulfilment Centre was the building footprint. In Singapore, a big component for businesses is the cost of space. 

Thanks to its system that has increased productivity, safety and resilience to disruptions exacerbated by the global pandemic, Dematic collected the Robotics - Logistics award at the recently concluded Technology Excellence Awards, presented by Singapore Business Review. In its fourth year, the awards event lauds companies in Singapore that have pioneered ground-breaking IT products, solutions or initiatives that are leading the technological revolution and digital journeys of their respective industries.

The decision to install a high level of automation at the facility was made well before the onset of the pandemic, but the importance of the automated solution in RedMart’s business has been underscored by the pandemic.

When RedMart first started talking to Dematic, they were receiving less than 2,000 orders per day and had around 5,000 products in their range. Thus, the RedMart West Fulfilment Centre needed to be designed to handle a significantly greater number of orders and products on a daily basis to keep up with the rate at which consumers turned to online platforms to purchase their groceries. “RedMart realised they would not be able to find the space or the workforce to meet their growth target using their current practices,” Dematic said.

Once the solution was in place, RedMart’s sales jumped by more than four times during the start of the pandemic, with unique visitors to the website rising by more than 11 times. Having the Dematic solutions implemented on time, RedMart was able to fulfil these demands without the shock of additional costs or supplementary solutions.

Watch the interview below to know more about their winning project:

It was awarded for its Pay-By-Link solution offered in Singapore and other global service points. 

Recognising the increased need for simplified payment solutions, Payment Options Pte Ltd launched its Pay-By-Link solution that is tailored to suit businesses of all sizes both in Singapore and globally. 

The Pay-by-Link solution is a smart and flexible tool for requesting and collecting payments. It converts traditional payment methods into a seamless online browser-based payment solution. 

Its main goal is to provide an efficient and secure payment experience for merchants and consumers alike. In line with this, it can process multiple currencies and can generate a unique URL payment link for faster processing. 

The process continues with customer receiving the link through the platform to collect payment. This link can be distributed through various sales channels such as direct message, e-mail, social media, and e-invoicing systems. This is beneficial as businesses will not need to invest in technical resources to implement an online store. 

According to the company, this solution has effectively aided small to medium enterprises in reducing overhead expenses. Primarily, what it did was to implement a hassle-free checkout payment page which allowed clients to enhance the entire payment experience offered on their sites. 

On top of this, merchants were able to itemise their products and services. This, in turn, allowed its customers to confirm the accuracy of their purchase before making payment. The result is that transparency was created between merchants and customers, leading to mitigating the risk of chargebacks. 

For this project, the company was given the Fintech – Payments award in the SBR Technology Excellence Awards, hosted by Singapore Business Review. 

The annual awards programme highlights technological innovations, recognising exceptional companies in Singapore that are riding the digital disruption wave and leading the technological revolution and digital journeys of their respective industries. 

The SBR Technology Excellence Awards is part of the regional Asian Technology Excellence Awards now running in 50 countries. 

The judges of the awards programme agreed with the company that this payment method has created a lasting impact on the Fintech industry. With upfront payment collection, merchants can enjoy cost efficiency and improvements in their cash flows whilst receiving funds almost instantly.

In giving this award, it considered three major achievements of the company in this project. 

First is that Payment Options Pte Ltd established herself as a Payment Facilitator with several leading acquirers. Second is that it was able to launch in January 2022 with several clients onboarded. 

Lastly, it was recognised to be the first payment by link with the marketing promo code function. 

Payment Options said that its top priority is to understand the merchants’ needs and concerns before it proceeds with the product’s recommendation. By recommending Pay-By-Link to merchants with limited IT resources, it has helped its merchants increase their sales volume and sales count without creating an online store. 

For future plans, the company said that it is working on plug-ins that can better support merchants with limited IT resources. In addition, Payment Options is also working with merchants on promotion codes to drive usage, whilst at the same time providing data analytics for them to review and plan their marketing strategy.

To find out more, please visit www.paymentoptions.com for more information.

Watch the interview below to know more about their winning project:

Its FiberComplete PRO project won under the telecommunications category.

The consumer demand for faster speed and better service in broadband continues to jet at lightning speed. Acknowledging this, VIAVI Solutions introduced the FiberComplete PRO to aid field technicians in certifying and troubleshooting fiber links.

According to the company, business and consumer demand for bandwidth-intensive services such as video streaming, VoIP, HDTV, and smart-device applications continues to grow rapidly with no end in sight.

To address this growth, service providers are scrambling to quickly deploy, expand, and upgrade their broadband access networks.

As an answer, the FiberComplete PRO is presented as a suite of fiber test and certification capabilities which enable field technicians to rapidly, reliably and cost effectively certify and troubleshoot any fiber link.

It provides all that a fiber tech may need in one simple and fast solution with increased automation and test sequencing. In turn, this results in delivering a huge time saving for fiber acceptance testing.

Streamlined workflow coupled with a single test port connection and single key press maximises process efficiency and revenue. It enables management of all the required acceptance testing measurements, especially bi-directional tests, automatically sequencing tests for single fibers or high fiber count cables.

It also reduces manual work and steps to a minimum and drives compliance to methods of procedure to deliver operational excellence.

Among its featured highlights include having a guided step-by-step test process, an automated bi-directional process with a single test port and one button press, a data link via fiber under test (FUT), and instant bi-directional OTDR event loss analysis, a complete bi-directional certification, an advanced test sequencing with fiber cable management high fiber count cables, and an auto-file storage and on-board report generation.

For this project, the company was given the Network and Broadband – Telecommunications award in the recently concluded SBR Technology Excellence Awards, hosted by Singapore Business Review.

The annual awards programme highlights technological innovations, recognising exceptional companies in Singapore that are riding the digital disruption wave and leading the technological revolution and digital journeys of their respective industries.

The SBR Technology Excellence Awards is part of the regional Asian Technology Excellence Awards now running in 50 countries.

In giving the award, the judging panel took into consideration three major achievements of the company.

First is that it was able to yield the highest possible accuracy whilst simplifying the test process. Second is that it makes every technician and expert and helps reduce testing time. Lastly, it helps service providers and contractors reduce the CapEx and OpEx deliver the best service possible whilst completing the same in a timely manner.

The company said that some of its identified benefits are the following: that it improves operational efficiency, ensures network reliability, performs immediate corrective actions and reduce the occurrence of call backs, ramp up new fiber tech faster than before, and enable the automation of test processes.

It likewise highlighted that it helped in reducing testing time by up to 50% compared to traditional testers.

Watch the interview below to know more about their winning project:

PureSoftware is awarded for delivering a strong banking impact through Arttha — a unified fintech platform.

Committed to its pursuit of delivering new-age banking solutions to banks, financial institutions, fintech firms, and the ultimate banking consumer, ‘PureSoftware’ has developed the industry-leading unified fintech platform — ‘Arttha’ for its customers.

‘Arttha’ has led banking and financial services transformation with its "Digital for the Unbanked” strategy to be a market leader. The platform allows for both greenfield fintechs or banks as well as existing financial institutions to transform their retail and SME banking business using Arttha’s Digital Payments, eWallet, Digital Lending, Agency, or Branchless Banking, Buy Now Pay Later (BNPL), and Merchant Management capabilities.

Manish Sharma, Chief Executive Officer at PureSoftware said, “We are extremely proud to win this award and tremendously delighted for the recognition received. Arttha has powered banks and fintech firms in emerging markets to gain an immense digital advantage by providing next-gen banking solutions to their customers. Through Arttha, our customers have been successfully able to deploy innovative banking solutions to expand their customer base, improve end-user experience, multiply transaction volumes, and launch new products across business units. The platform has already been implemented to offer financial services to more than 30 million individuals worldwide and 2.4 million merchants across the world, with over 1 billion transactions globally in a year.”

‘Arttha’ has been addressing digital access gaps in financial services with remarkable success majorly across emerging economies with substantial swaths of underbanked and unbanked regions like Kenya, Botswana, Zambia, Indonesia, Myanmar, and Nepal. Despite stringent lockdowns in various parts of the world due to the pandemic, ‘Arttha’ changed the banking dynamics to enable continuity of banking operations on the business side and democratise access to financial services on the consumer side.

Manish added, “Being underbanked or unbanked should not restrict access to the same level of customer experience that consumers in developed markets are used to. We continue to innovate by introducing new features in the platform in response to emerging trends in the industry as we expand our reach to customers in other parts of Africa, Middle East, and the United States. 

About SBR Technology Excellence Awards

SBR Technology Excellence Awards, hosted by Singapore Business Review has chosen ‘Arttha’ as the winner of ‘Fintech - Financial Technology’ award for delivering a strong banking impact and revolutionising the banking capabilities for the stakeholders in the recently concluded annual event. The SBR Technology Excellence Awards is part of the regional Asian Technology Excellence Awards now running in 50 countries. The annual awards event highlights the contribution of various products, companies, and projects for creating disruptive innovations in their respective industries, positively impacting millions of lives, and assisting businesses to provide new-age offerings to their consumers.

About PureSoftware

PureSoftware is a global software product and digital services company that is driving transformation for companies in 35 cities across 11 countries. PureSoftware focuses on driving a differentiated customer experience, accelerating cycle time, and improving business outcomes through an integration of digital solutions, robotic process automation, artificial intelligence, machine learning, and loT. Their solutions leverage next-generation disruptive technologies to deliver a competitive advantage to your business. Their flagship product 'Arttha' is one of the fastest-growing financial technology platforms focusing on Digital Lending, Digital Payments, and Core Banking solutions.

Watch the interview below to know more about their winning project:

Over 50 companies were awarded in the most prestigious awards programme for technological innovations.

Organisations continue to adapt to the changing business environment with innovations and technological advancements. Despite the ongoing global pandemic, companies are serving their clients and customers better than ever, and driving business growth during uncertain times. 

The Singapore Business Review is honouring companies at the Technology Excellence Awards 2022 that demonstrated resilience and business development. 

Now in its fourth year, the awards programme lauds the country’s most outstanding companies that are leading the technological revolution and digital journeys of their respective industries. The virtual awarding was held on May 4 and 5, and in person on May 6 to 12 at the Conrad Centennial Singapore.

The elite panel of judges for this year’s awards programme are Wai Keat Cheang, Partner, Consulting at Ernst & Young Advisory Pte. Ltd.; Lee Ser Yen, Partner, Cyber Advisory at KPMG; Sunil Agarwal, Partner at PwC; Peter Ho, Executive Director, TMT Consulting at Deloitte Southeast Asia; and Cecil Su, Director for Cybersecurity, BDO.

Congratulations to all the winners!

SBR TECHNOLOGY EXCELLENCE AWARDS 2022

Blockchain - Education

Accredify

Digital - Non-Profit or Government Organizations
Startup - Healthcare Technology

Activate Interactive Pte Ltd

AI - Healthcare Technology

Actxa Pte.Ltd

Digital - Food Manufacturing Solutions

Adisseo – A Bluestar Company

Digital - Life Insurance

AIA Singapore

Software - Healthcare Technology
ALIGN TECHNOLOGY

ICT - Banking
Avaya and Standard Chartered Bank

AI - Real Estate

Beblu

Automation - Business Services

BLUEMEG TECHNOLOGIES PTE. LTD

AI - Data Center

CITIC Telecom CPC

Mobile - Real Estate

City Developments Limited

Fintech - Mergers & Acquisitions

Datasite

IoT - Food Manufacturing Solutions

Delta Electronics Int'l (Singapore) Pte Ltd

Robotics - Logistics

Dematic & RedMart by Lazada

API - Payments

Ekata, a MasterCard company

Cybersecurity - AI

Ensign InfoSecurity

Cloud - Technology

Enterpryze

AI - Human Resource Technology

entomo & NTUC LearningHub

Digital - Real Estate

Far East Organization

Cryptocurrency - Technology

Fireblocks

Robotics - Healthcare Technology

Fourier Intelligence

Fintech - Trading Services

Futu Singapore Pte. Ltd. (Futu SG)

Enterprise Software - Financial Services

GIC Pte Ltd

Connectivity - Technology

Global eTrade Services (GeTS)

Augmented Reality and Virtual Reality - Semiconductor

GlobalFoundries

Fintech - Life Insurance

Great Eastern Life Assurance Co Ltd

E-Commerce - Environmental Services

Helpling Singapore Pte Ltd

Blockchain - Financial Services

HSBC Singapore

Accelerator - Technology

Huawei International Pte Ltd

IoT - Utilities

INOVAANTAGE PTE LTD

Connectivity - Financial Services

IPC Systems Inc.

Analytics - Electronic Manufacturing

Keysight Technologies

SIEM - Computer Software

LogRhythm

Big Data - Non-Profit or Government Organizations

Manpower Research and Statistics Department, Ministry of Manpower

IoT - Healthcare Technology

MHC Asia Group

Cybersecurity - Education

Nanyang Technological University, Singapore

Cryptocurrency - Financial Technology

OSL SaaS

Cybersecurity - Marine and Offshore Engineering

Pacific Carriers Limited & Datto

Fintech - Payments

Payment Options Group

Digital - Manufacturing

Philips Electronics Singapore Pte Ltd

E-Commerce - Logistics

Pick Network Pte. Ltd.

Fintech - Financial Technology

PureSoftware

Startup - Chemical

SEPPURE

Digital - Technology

Smarten Spaces

AI - Banking

Standard Chartered Bank

Connectivity - Telecommunications

StarHub Ltd

Cybersecutiry - XDR

Stellar Cyber, Inc.

Digital - Financial Services

Sumitomo Mitsui Banking Corporation

IoT - Building Services & Facilities

Surbana Jurong

Smart City - Transportation

SWAT Mobility Pte. Ltd.

Blockchain - Furniture and Fixture

Thirty Marketplace Pte Ltd

Fintech - Brokerage

Tiger Brokers (Singapore) Pte Ltd (“Tiger Brokers (Singapore)”)

API - Telecommunications

Toku

IoT - Real Estate

Tracesafe Asia Pacific Pte. Ltd.

Network and Broadband - Telecommunications

VIAVI Solutions

Cybersecurity - SaaS

Xtremax Pte Ltd

Software - Real Estate

Yardi