TELECOM & INTERNET | Staff Reporter, Singapore

Circles.Life expands to Taiwan

Its base plan offers 18GB and an add-on option for unlimited data.

Singaporean mobile virtual network operator (MVNO) Circles.Life launched its digital mobile services in Taiwan on the back of a strategic partnership with an undisclosed telco player in the country, an announcement revealed.

Circles.Life Taiwan enables customers to sign up on the Internet and have a SIM card delivered the next day. After receiving the SIM card, customers can activate their number by signing in to the Circles.Life app. Through the app, customers can customise their plan, contact the firm through the in-app chat feature, and monitor their data usage.

According to the company, telco players in Taiwan bind customers with contracts up to 36 months, one of the longest in the world. “In addition, these plans have a lot of hidden costs, from startup fees to registration fees. Some plans even ask for a sizeable upfront deposit,” it said.

Circles.Life’s base plan offers 18GB and an add-on option for unlimited data, which customers can switch on/off and adjust to their needs through the app. During the launch period, customers can transfer their current number for free to Circles.Life.

Circles.Life’s technology stack, Circles-X, has a smart analytics and API-based platform that supports third-party integration with a range of partners, from MNO, e-commerce, entertainment and transit companies.

Circles.Life also expressed its plans to expand to Australia. 

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