Singtel resolves mobile disruptions with no cyberattacks confirmed

On 16 March, the operator said that technical issues affected 4G and 5G services.

Singtel reported that momentary mobile connectivity issues affecting some customers on 18 March have been resolved, following service disruptions over the previous two days.

On 16 March, the operator said on its Facebook page that technical issues affected 4G and 5G services, with engineers implementing rectification measures throughout the day.

Meanwhile, Singtel confirmed there was no evidence of a cyberattack.

By 17 March, most affected customers had regained connectivity, whilst a small number continued to experience issues unrelated to the previous day’s incident.

The company advised customers to restart their devices during the outages and provided support through its 1688 helpline.

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