Info-Tech eyes regional growth after SGX listing

It kept 91% of its customers in the past fiscal year—above the industry average.

Info-Tech Systems Ltd. is accelerating its overseas growth plans following its listing on the Singapore Exchange (SGX), according to its CEO.

“This strong Singapore branding holds much weight when we pursue our overseas expansion plans because Singapore is known for high standards for corporate governance and integrity,” CEO Babu Dilip told Singapore Business Review. “Being a Singapore-listed company comes with a certain level of trust.”

Info-Tech, which provides cloud-based human resource management (HRM) and accounting software, is focusing on expanding its market share in its existing markets: Singapore, Malaysia, Hong Kong, and India.

The small and medium enterprise (SME)-focused cloud-based HR and accounting software sectors across the four markets where it operates are expected to grow by as much as 11.9% annually from 2025 to 2029, “which bodes well for the group,” Dilip said in an emailed reply to questions.

To support this growth, the company is developing artificial intelligence (AI)-powered features, including a chat tool that uses customers’ own HR data to provide instant responses. Info-Tech is also working on a customer relationship management platform.

“Info-Tech Systems has a strong record in all these areas,” the CEO said. “Our system is plug-and-play, very easy to use. Once installed, the customer can use it straightaway with some brief training.”

To improve service, each client is assigned two dedicated support staff to ensure continuity, even during staff absences. “We also have an industry-leading four-hour response time,” he added.

Singapore clients could also benefit from a government grant that covers as much as 90% of eligible costs. The program supports SMEs adopting approved digital tools to boost productivity.

Info-Tech kept 91% of its customers in the past fiscal year, which Dilip said is above the industry average of 70% to 85%.

The company raised $61.7m at its initial public offering on 4 July, with shares 7.3 times oversubscribed at $0.87 each. The proceeds will fund marketing efforts, research and development, regional expansion, and potential strategic acquisitions.

“We will continue to prioritise our customers’ HR and accounting needs by coming up with solutions that are not only relevant but also effective,” Dilip said.

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