Retail

Sustainability for success? 3 in 5 SMEs agree

SMEs said having sustainable practices can improve their reputation amongst others.

Sub-par customer experience drive 2 out of 3 Singaporeans to change brands

Other reasons to shift brands include customer service, product quality and price increases. 

Singtel joins hands with Zip to offer BNPL service in Dash app

Zip offers four interest-free instalments across six weeks.

Services firms less optimistic about business in first 6 months of 2022

Across industries, firms in wholesale trade expressed the highest optimism.

3 focus areas of MAS Holdings' sustainability plan

MAS Holdings collectively dub these strategies ‘The Plan for Change’.

SGREIT's net profit rises 7.2% YoY to $69.64m in H1 FY21/22

Despite a profit increase, income available for distribution declined by 1.3%.

Retail sector sees decent recovery in Q4 2021: Knight Frank

This optimistic performance is expected to continue until March 2022.

Singapore’s household spending to grow by 3.1% in 2022: Fitch Solutions

The growth rate estimate is lower than the 2021 forecast of 6.6%.

Singapore e-commerce market to reach $10.7b by 2025

The growth of e-commerce will also give the e-payments market a boost.

Shopee unveils five new ‘$100m’ milestone brand partners

The roster includes L’Oreal Group and Samsung, amongst others.

Retail sales up 1.9% YoY in November

Total retail sales value reached $3.7b.

SG retail sales 6.5% lower than 2019: Fitch

It reflected the struggle to return to pre-pandemic levels.

DBS Bank adds 7 beneficiaries of ‘Adopt-A-Hawker Centre’ programme

Currently, the bank supports three hawker centres under its group-buy scheme.

Not so happy to serve? 9 in 10 consumers dissatisfied with customer service experience

Customer dissatisfaction may cost businesses $14.98b annually, Qualtrics warned.